HOW FINANCIAL INSTITUTIONS CAN ACHIEVE DIGITAL MATURITY Pandemic Propels Financial Institutions Towards Digital Maturity The financial services industry has long been ripe for digital disruption with many organizations already fast-tracking their digital transformation efforts – driven by consumer expectations, an…
Author: Olga Zakharenkava
Introducing Olga Zakharenkava, Vice President, CCM Product Management & Product Marketing at Doxim
We are proud to introduce you to our new blogger, Olga Zakharenkava, Vice President, CCM Product Management & Product Marketing at Doxim
Digitally Mature Organizations Have CX At The Core
HOW DIGITALLY MATURE IS YOUR FINANCIAL SERVICES ORGANIZATION? Digitally Mature Organizations Have CX At The Core In Part 1 of this blog series, Olga Zakharenkava looked at changes in consumer behavior, the acceleration of digital adoption and ways in which…
COVID-19’s Powerful Boost to Digital-first Financial Services
EXPLORING THE SHIFT TOWARDS DIGITAL-FIRST FINANCIAL SERVICES Why Employees And Customers Must Be At The Center Of Transformation Covid-19’s Powerful Boost To Digital-first Financial Services In this 2-part blog series, Olga Zakharenkava takes a look at how changing consumer behavior…