About Doxim

About Us

We’re on a mission…

In this world of ever-expanding choice, customer loyalty is driven by personalized service, regular interaction, and convenience. Doxim develops solutions that enable organizations to offer choices - insight driven personalized communications that connects experiences across the customer lifecycle.

From the physical to digital, our mission is to empower organizations to transform and modernize how they engage and communicate with their customers, creating conversations in the channels they prefer while ensuring security and regulatory compliance within their industry.

Doxim Delivers Personalized, Omnichannel Communications at Scale*

3.4 Billion+ impressions
950 Million+ documents printed and mailed
1.2 Billion+ digital documents creating new experiences
870 Million+ digital business messages by email & SMS
100 Million+ alerts, including 6 Million fraud notifications
100+ digital alert types managed and delivered for clients
23 Million new documents uploaded to Doxim ECM monthly

(*Stats are for 2020)

Who We Are

Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Doxim is proud to work with over 2,800 clients across North America, Europe, Africa and Asia who benefit from our customer communications management and customer engagement solutions. We continue investing in innovation to help our clients be successful on their journey to digital transformation.

Our clients in banking, wealth, healthcare, insurance, utilities and government partner with Doxim to optimize their customer communications to serve their customers better.

Meet some of our clients who share their story with Doxim: read a success story or watch a video interview.