About Us

About Us

We’re on a mission…

In this world of ever-expanding choice, customer loyalty is measured on personalized service, regular interaction, and convenience. Doxim develops solutions that enable organizations to offer choices - insight driven personalized communications that connects experiences across the customer lifecycle.

From the physical to digital, our mission is to empower organizations to transform and modernize how they engage and communicate with their customers, creating conversations in the channels they prefer while ensuring security and regulatory compliance within their industry.

Doxim Delivers Enterprise Scale CCM

250 Million+ digital documents delivered

8 Million+ HTML documents creating new experiences

300 Million+ documents printed and mailed

500 Million+ digital business messages sent

100 Million+ alerts send including 6 Million fraud notifications

600 Million+ digital documents archived and ready to be viewed - from any channel

Who We Are

Doxim is the customer communications and engagement technology leader serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized omnichannel communications.

Doxim is proud to work with over 2,000 clients across North America who benefit from our customer communications management and customer engagement solutions. We continue investing in innovation to help our clients be successful on their journey to digital transformation.

For financial services, we offer all solutions of the Doxim Customer Engagement Platform – our SaaS engagement software and our CCM technology. Our clients in healthcare, utilities, insurance, telecommunications, and government partner with Doxim to optimize their customer communications to serve their customers better.

Meet some of our clients who share their story with Doxim: read a success story or watch a video interview.

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