Webinars – Upcoming and On-demand

WEBINARS - UPCOMING AND ON-DEMAND

The Digital Transformation: Key Considerations for an Effective Communication Strategy

 Financial Services 

The Digital Transformation: Key Considerations for an Effective Communication Strategy

Today’s new digital reality has accelerated a shift in communication strategy—the focus has moved on from reducing costs and risk in favor of improving the customer experience with superior interaction.

take members from application to ID verification and funding

 Financial Services 

BUSINESS BANKING BEYOND THE BRANCH
INTRODUCING DOXIM SELF-SERVICE BUSINESS ACCOUNT OPENING

Introducing our new Self-Service Business Account Opening solution. We’re excited to unveil the industry’s most comprehensive, end-to-end digital business account opening solution.

Business man interact with digital payment

 Utilities 

STATE OF PAYMENTS FOR UTILITIES

It’s not a surprise that how customers pay their bills has significantly changed over the last two years. But is your utility equipped to meet customer expectations by keeping up with the latest consumer payment trends?

User using laptop to check email

 Utilities 

ENGAGE CUSTOMERS WITH DATA DRIVEN PERSONALIZATION AND TARGETED MESSAGING

The effects of the COVID-19 pandemic have accelerated the need for utilities to level-up their customer communications. As your customers expect more from their utilities, how can you keep up? 

Customer paying her bill through mobile phone

 Utilities 

CHANGE YOUR PAYMENT SOLUTION WITHOUT IMPACTING YOUR CUSTOMERS

How do you initiate changing your payment solution without impacting your customers? 

Financial Advisor greet the customer

 Financial Services 

HOW COMMUNICATION DRIVES DIGITAL BANKING TRANSFORMATION AND MAXIMIZES CUSTOMER LIFETIME VALUE

Are financial institutions leveraging current digital customer communication trends to drive Customer Lifetime Value and fast track their digital banking transformation efforts? 

Businessman manage the onboarding process

 Financial Services 

HOW TO ACHIEVE MAXIMUM SECURITY & COMPLIANCE DURING DIGITAL ONBOARDING

Experience Self-service account & loan origination without the friction

Digital origination from click

 Financial Services 

OFFERING TRULY DIGITAL ORIGINATION: FROM CLICK TO CUSTOMER IN FIVE MINUTES

Go digital in 2021 with Doxim Digital Origination and take account opening and loan origination to your customers’ doorstep. 

 Demo  Doxim self-service account & loan origination. 

Customer checking his financial investment on tablet

 Financial Services 

VIRTUAL LAUNCH: TAKE BANKING BEYOND THE BRANCH

It’s time to move to a more digital, autonomous future and offer your consumers the experience they deserve with 24/7 banking from the comfort of their home.

Customer having a great conversation though digital channel

 Healthcare 

DON’T DELAY YOUR SHIFT TO DIGITAL COMMUNICATIONS: OBJECTIONS, BENEFITS AND BEST PRACTICES

While accelerated by necessity – enabling virtual and contactless patient engagement amidst a global pandemic is delivering benefits across the board.

Business team having rountable discussion

 Insurance 

VIRTUAL INSURANCE ROUNDTABLE – INSURANCE TRANSFORMATION: BUILDING OMNICHANNEL CUSTOMER EXPERIENCE JOURNEYS

Learn how to create a world-class omnichannel insurance customer experience journey that delivers business results.

Customer experiencing the omnichannel communication

 General 

HOW TO BUILD A FRAMEWORK FOR OMNICHANNEL CUSTOMER COMMUNICATIONS

Like many institutions, your organization is considering or is already building out a strategy for omnichannel customer communications. 

But where do you begin? 

Business team discussing how to build a consolidated communications strategy

 General 

CXM TRANSFORMATION - BUILDING A CONSOLIDATED COMMUNICATIONS STRATEGY

In order to successfully transition to the coming CXM ecosystem, organizations must consolidate customer data and pass control of communications to a centralized team that can track customer journeys and address weak points in the chain.

Customer access document through digital channel

 General 

THE PAPERLESS CUSTOMER

Why are companies still struggling to get customers to switch off paper?

Customer access banking info digitally

 Financial Service 

HOW TO COMMUNICATE WITH CUSTOMERS IN A DIGITAL BRANCHLESS REALITY

How can you provide an exceptional customer experience in a time when you may never see or hear your customers?

Business new hire enjoying the experience of digital onboarding

 Financial Service 

CRISIS RESPONSE SOLUTION: DEPLOYING DIGITAL ONBOARDING QUICKLY

Digital onboarding is no longer a luxury but a necessity for wealth management firms today. The new norms will greatly reshape how clients will interact with their firms now and well into the future.

Business team discussing landing strategy

 Financial Service 

YOUR LENDING STRATEGY WITH DOXIM API'S

Banks and credit unions are going to have to find new process efficiencies to satisfy their customer’s need for instant gratification

Medical Team acceses ADA document

 Healthcare 

HEALTHCARE COMMUNICATIONS - ADA COMPLIANCE

Under the Americans with Disabilities Act (ADA), US healthcare providers must ensure that all their facilities and services are accessible to Persons with Disabilities (PWD). However, the ADA also places obligation on healthcare organizations that communicate with patients in any way to ensure accessibility in healthcare communications.

Performance Data on computer screen

 General 

BEST PRACTICES FOR HIGH PERFORMING PROJECTS

Project implementation can be a daunting task for many organizations. That’s why we’ve asked our professional services experts to come out and share their secret sauce to ensuring project success.

Document printing to be mailed

 Healthcare 

SECURING A BUSINESS CONTINUITY PARTNER FOR YOUR PRINT AND DIGITAL COMMUNICATIONS

How prepared is your healthcare organization for a disruptive event? Learn the importance of having a Business Continuity Partner for your print and digital communications