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Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

3 WAYS TO ENHANCE THE COMMUNICATION JOURNEY FOR INSURANCE CUSTOMERS

Sep 17, 2021
Read about three ways your organization can enhance the communication journey for insurance customers

THE NEW PATIENT EXPERIENCE IN HEALTHCARE

Sep 16, 2021
Read about the new patient experience in healthcare and the value of analytics for monitoring the patient journey

OPTIMIZING PAPERLESS ADOPTION IN THE UTILITIES SECTOR

Sep 13, 2021
To achieve successful paperless adoption in the utilities sector, a focus on accommodating customer personal preferences is key. Read more

HOW A CCM PLATFORM CAN REDUCE COMMUNICATION COSTS IN WEALTH MANAGEMENT

Sep 9, 2021
A CCM platform can reduce communication costs in wealth management. Read how wealth managers can reduce communication costs, while preserving client engagement

THE STATE OF PAPERLESS ADOPTION AT UTILITIES: BARRIERS AND TACTICS TO ACHIEVING PAPERLESS ADOPTION

Sep 8, 2021
Research by Keypoint Intelligence reveals the current state of paperless adoption at utilities, as well as barriers and tactics to achieving paperless adoption

BARRIERS TO SUCCESS AND TACTICS FOR DRIVING PAPERLESS ADOPTION IN FINANCIAL SERVICES

Aug 30, 2021
Research by Keypoint Intelligence reveals the barriers to success & tactics for driving paperless adoption in financial services. Read more

HOW TO INCREASE PAPERLESS ADOPTION IN WEALTH MANAGEMENT

Aug 26, 2021
Read about the state of paperless adoption in wealth management & what tactics successful firms use to drive adoption

TOP 5 SUCCESS CRITERIA FOR DIGITAL ADOPTION OF TRANSACTIONAL COMMUNICATION IN FINANCIAL SERVICES

Aug 24, 2021
Read about the top five success criteria for digital adoption of transactional communicatin in financial services

ACCELERATE HEALTHCARE COLLECTIONS THROUGH BETTER PATIENT ENGAGEMENT

Aug 18, 2021
Read how a digital communication and payment system can lead to increased patient engagement and accelerate healthcare collections

CUSTOMER-CENTRIC COMMUNICATIONS HELP REDUCE COSTS ASSOCIATED WITH CUSTOMER CARE CALLS

Aug 18, 2021
Read how customer centric communications can reduce costs associated with customer care calls, instead of generating more support calls & costs

Our bloggers

Erin Romo


CCM in Utilities
 

James Hall


CCM in Europe

Jason Pothen


CCM in Healthcare

Josh Noble


CCM for Banks and Credit Unions

Kate Lindstrom


Utility Services

Olga Zakharenkava 


CCM Strategy
 

Scott Biel


CCM in Wealth & Insurance 

Sean Kennelly


CEM and Payments
 

Guest bloggers

Keypoint Intelligence


CCM Industry Experts

Matt Chester


Utility Technology