Blog Posts
Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

4 Ways to Improve Utility Customer Experience in 2023
Read how you can meet these 4 key utility customer experience trends, to ensure that you have happy and engaged customers this year and beyond

3 Banking Customer Communication Trends to Watch in 2023
Read about 3 critical banking customer communication trends and how they relate to your bank’s essential communications technology and processes

Five Strategies To Improve Customer Experience While Cutting Costs
In our recent webinar about communication and CX, we discussed ways to improve customer experience while cutting costs. Read on to learn more

The Value of Interactive Personalized Video – Year Roundup
Here are a few of our most popular blog posts on interactive, personalized video. Read why companies in regulated industries are embracing video technology

Top Trends in Healthcare Communications – Year roundup
Top blog posts this year that highlight the top trends in healthcare communications. Read on to learn how to improve patient experience & increase engagement

The Benefits of Partnering with an Experienced Utilities Vendor
Read about the benefits of partnering with an experienced utilities vendor, including ways it can support your utility’s customer experience goals

7 Reasons Why Text Is the Ideal Channel for Urgent Business Communications
Text is a highly effective channel for urgent and time-sensitive engagement. Read why text is the ideal channel for urgent business communications

Your Critical Communications Require Enterprise-Grade Data Privacy, Security, and Business Continuity
Discover the value of state-of-the-art customer communications with the assurance of enterprise-grade data privacy and security. Read on to learn more

Lower Churn and Increase Engagement in Insurance with Personalized Video
Consumers expect a personalized approach from their service providers, including insurance. Read how to Increase engagement in insurance with personalized video