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Doxim Inc. and its wholly owned subsidiaries and affiliated entities (“Doxim”, “we”, “our”) collect and process personal information as described in this policy. We endeavor to comply with applicable data privacy laws in the jurisdictions in which we operate. This privacy policy is intended to help you understand collection, storage, use and processing of your personal information, whether you are a customer that purchases products or services from us (“Business Customer”), a customer of our Business Customer or an individual visiting this website for various purposes (including browsing our website, requesting research papers, or signing up to mailing lists).
By using the Doxim website, downloading or requesting content or accessing or using any of our products and services, you acknowledge you understand and agree to the terms in this Privacy Policy.
This Privacy Policy provides the following information:
Personal information is information about an identifiable individual and may or may not include business contact information depending on your jurisdiction. Doxim collects the following personal information
We collect your personal information in order to:
Currently, we store your personal information in the U.S. and Canada. Depending on your location, your information may be transferred out of your local jurisdiction to one of these countries. In addition, we may use service providers who store, transfer, or process your personal information outside of the U.S. and Canada in other foreign jurisdictions. Your personal information may be accessible to law enforcement or other authorities in the U.S, Canada, or these foreign jurisdictions pursuant to various forms of legal process requesting information.
By submitting your information, you give consent for your personal information to be securely stored and processed in the locations stated above.
Should we change the location of our servers, we will notify subscribers and request your consent to process and store your data in the new location.
Doxim retains personal information as long as necessary for the fulfillment of Doxim’s identified purposes as outlined in this privacy policy, pursuant to our contract with Business Customers, for our business purposes or as necessary to comply with applicable laws, accounting, or regulatory requirements. Thereafter, Doxim will delete, destroy, erase, aggregate or make anonymous the applicable personal information in accordance with contractual obligations, for business purposes and as required by law.
Yes, Doxim uses temporary cookies when required, such as to complete a transaction, enhance the user experience when our online forms are used, for targeted advertisement, and in order to generate third party analytics. A “cookie” is a small text file that a website can place on your computer’s hard drive-in order, for example, to collect information about your activities on the site. The cookie transmits this information back to the website’s computer. If you want to know when a cookie is placed on your computer or to prevent it from happening, you can set your browser to address those situations.
We may use pixel tags, web beacons and other web technologies to improve the website’s performance, track campaign performance, and enhance your browsing experience. For further information, please see our cookie policy.
Doxim may include links to other websites on the Internet that are owned, controlled by and/or operated by third parties (the “External Sites”). You acknowledge that Doxim is not responsible for the availability of, or the content, products, services, or materials located on or available through, any External Site or the External Site’s use of your personal information. The External Site privacy policy governs your access and use of that External Site. You should contact the External Site contact person if you have questions about any External Sites, including without limitation, the privacy practices of such sites.
If you agreed to receive marketing communications from us, you will receive marketing communications regarding our products, services, events, and other information. Except for service-related emails, you can unsubscribe from receiving such information by either using the unsubscribe link at the bottom of the email you receive or by sending an e-mail to [email protected]
Doxim takes reasonable steps to help ensure that personal information it receives, or collects is accurate, complete, and up to date. Doxim depends on you to update or correct the personal information you have provided to us directly or through our Business Customers or third-party providers. If a Business Customer is sending us your personal information on your behalf, please contact the Business Customer to update your information. If you provided us with inaccurate or incomplete personal information, Doxim will amend your information and notify any third parties as required by applicable laws. You may update your personal information by sending us an e-mail at [email protected] or by calling Customer Service at 1-866-475-9876.
Since we are a vendor providing services to our Business Customers, subject to legal obligations, if you are an individual who has provided personal information to any of our Business Customers you should contact that business about the personal information you provided to that business.
Subject to legal and contractual restrictions, if you wish to exercise your right to portability (i.e. have your information returned to you in a usable format), please complete the Data Subject Request form here. Once the transfer has been completed, we will delete your personal information unless we are required to maintain records for compliance with the law.
You have the right to ask for a copy of the information we hold about you. If you have provided personal information to Doxim directly you can send us a written request to find out if Doxim holds personal information about you. If Doxim holds personal information about you, we will provide you with access to your information within a reasonable timeframe and at minimal or no cost in accordance with applicable laws (provided we are able to verify you are the individual that the personal information applies to). To request access to your personal information, please send us a written request by email to [email protected], submitting a Data Subject Request Form here or by mail or courier to Doxim, 1380 Rodick Road, Suite102, Markham, Ontario, Canada L3R 4G5 Attention: Chief Privacy Officer.
Subject to legal and contractual restrictions, if you wish to exercise your right to be forgotten (i.e. have all your information deleted from our system), right to restrict processing (i.e. limit the way that your data is used/processed) and your right to object to processing (i.e. stop usage/processing of your data) you may withdraw your consent to our further use of your personal information. Withdrawal of consent will not operate retroactively, and to the extent that your personal information is necessary for us to provide you with our products and services, withdrawal of consent may affect your ability to use such products and services.
We will remove your personal information from our systems, except where the deletion: (i) is prohibited by law; or (ii) involves residual or back-up data that is not technically feasible to return to Business Customer, provided that Doxim will destroy or delete such residual or back-up data in accordance with its standard backup retention policies.
You can withdraw your consent by sending a written request by email to [email protected], submitting a Data Subject Request Form here, by mail or courier to Doxim, 1380 Rodick Road, Suite102, Markham, Ontario, Canada L3R 4G5 Attention: Chief Privacy Officer, or by contacting us by telephone at 1-866-475-9876. You have the right to complain to us about our handling of your personal information and can do so using the above contact information.
Your personal information is kept securely in line with physical, technical, and administrative security measures. However, the transmission of information via the Internet is not completely secure. Although we take reasonable measures to protect your personal information, we cannot guarantee the security of your information transmitted and any transmission is at your own risk.
In addition, if you have a password to access any Doxim services, you must keep your password secure and private to prevent unauthorized persons from accessing your account. You are solely responsible for the security of your password. If you have forgotten your password, please e-mail us at [email protected].
To protect the privacy of children who are considered minors, only individuals who are 18 and older are permitted to provide personal information via our website. We will not knowingly process or store information about minors, and any minors that do submit information to us, agree that they have the permission of a parent or guardian.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may have different data protection laws than those in the EU. By submitting your personal data, you are agreeing to this transfer, storing, or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices. You should review this Privacy Policy periodically to find out if it has been updated. You will be able to identify that it has been updated because we will update the “last modified” date at the bottom of this page when we post changes to this Policy. If you object to any of the changes, you may close your account or otherwise request withdrawal of your consent to our further use of your personal information, subject to legal or contractual restrictions. Continuing to use our products and services after we publish changes to this Privacy Policy means that you are consenting to the change
If you have questions about our privacy policy, you can contact our privacy department by sending an email to [email protected]
We keep this Policy under regular review. This Policy was last updated on 20 April 2022.
You can link through to this latest version of the Policy from the email footer of the most recent communication you receive from us.
*By clicking the ‘SUBMIT MY DATA REQUEST’ button you consent to our privacy policy and agree to our terms of use