Experts in document and customer communications management for regulated industries

Omnichannel delivery of regulated communications – print, email, SMS, web, IVR, interactive video and more!

Innovative statements, notices, bills, and reports that drive revenue and increase wallet share

Nationwide operations enable optimal quality, cost and customer service

World-class security, governance and compliance

Insights, reporting and business-user control through an easy-to-use client portal

Omnichannel Communications that Maximize Engagement and Revenue While Reducing Costs

Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions.

For over 20 years, we’ve been delivering regulated communications in physical and digital formats. As experts in print, mail and digital communications, your customers will be delivered a seamless experience in their channel of choice.

Industry Expertise

What are your business goals?

Business team discussing how to reduce expenses

Reduce Expenses

Most organizations are providing customers with hard copy documents which are costly for staff to store, manage, and search for important customer files. Moving towards a digital document strategy can greatly reduce your overhead costs of physical document management.

Business team discussing how to enhance customer experience

Enhance the Customer Experience

Deliver personalized, omnichannel communications in your customers channel of choice based on their preferences. Whether print or digital, one-way or interactive, reach your customers in the channels they desire and will engage with.

Business team planning how to manage their customer communication

Business Continuity

Most organizations have well thought out contingency plans for their IT. However, document and customer communications management systems are often overlooked. Consider what would happen if your organization suddenly could no longer send out critical documents to your customers.

Product manager looking through the regulatory requirement on a tablet with team member

Regulatory Compliance

The pressure to offer secure and compliant communications to customers is increasing, due to local and international regulatory requirements, but meeting these requirements can be overwhelming as organizations are already stretched to meet day-to-day business requirements.

Business team accessing information through different digital devices

Document Accessibility

Making content accessible to people with disabilities is that rare opportunity to address an underserved market, while at the same time complying with mandates that are spurring double digit increases in lawsuits every year.
Team member accessing digital data on laptop

Modernization

Most organizations are balancing legacy investments in systems and processes with emerging digital requirements. Leverage both to provide a modern customer experience through a communications strategy.

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Why choose Doxim?

We Know Your Industry

Solutions and services designed for regulated industries and your vertical-specific requirements

2,000+ Engaged Clients

Large and stable yet agile and responsive to your unique needs

We Stand for SLAs & Compliance

Technology, best practices, secure infrastructure audited and verified by 3rd parties, culture of meeting SLAs

Priced Differently to Focus on Value

Innovative, flexible pricing model for all your consumer communications needs

Data & Core Systems Expertise

Experience with your data sources, structure, and core system integration, with multiple integration projects

Complete, End-to-End, Print & Digital

End-to-end digital partner and print expert to support all regulated communications, channels, and consumer preferences

Supporting You Across North America

Facilities throughout the United States and Canada, serving your needs from coast to coast

Digital-First Partner with Growth Mindset

Solutions for today and tomorrow powered by composition, ePresentment, & omnichannel delivery technology

Solutions & Programs Focused on Your Success

Certified team members with deep industry knowledge, proven implementation methodology & ongoing support

Doxim recognized for its innovative technology as a market leader in CCM

Deloitte branham Growth 500 Aspire Fintech Wealth Tech

Rest assured with Doxim security and compliance

AICPA SOC PCI Data Security Standard HIPAA Compliant HiTrust CSF Certified Information Security Management ISO Certified 27001 GDPR FFIEC ISO 9001
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