Omnichannel Communications that Maximize Engagement and Revenue While Reducing Costs
Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions.
For over 20 years, we’ve been delivering regulated communications in physical and digital formats. As experts in print, mail and digital communications, your customers will be delivered a seamless experience in their channel of choice.
Industry Expertise
What are your business goals?
Reduce Expenses
Most organizations are providing customers with hard copy documents which are costly for staff to store, manage, and search for important customer files. Moving towards a digital document strategy can greatly reduce your overhead costs of physical document management.
Enhance the Customer Experience
Deliver personalized, omnichannel communications in your customers channel of choice based on their preferences. Whether print or digital, one-way or interactive, reach your customers in the channels they desire and will engage with.
Business Continuity
Most organizations have well thought out contingency plans for their IT. However, document and customer communications management systems are often overlooked. Consider what would happen if your organization suddenly could no longer send out critical documents to your customers.
Regulatory Compliance
The pressure to offer secure and compliant communications to customers is increasing, due to local and international regulatory requirements, but meeting these requirements can be overwhelming as organizations are already stretched to meet day-to-day business requirements.
Document Accessibility
Modernization
Most organizations are balancing legacy investments in systems and processes with emerging digital requirements. Leverage both to provide a modern customer experience through a communications strategy.
Latest Doxim blog posts
3 Banking Customer Communication Trends to Watch in 2023
Read about 3 critical banking customer communication trends and how they relate to your bank’s essential communications technology and processes
Five Strategies To Improve Customer Experience While Cutting Costs
In our recent webinar about communication and CX, we discussed ways to improve customer experience while cutting costs. Read on to learn more
The Value of Interactive Personalized Video – Year Roundup
Here are a few of our most popular blog posts on interactive, personalized video. Read why companies in regulated industries are embracing video technology
Recent resources
Communication and CX: Your Keys to Engagement, Revenue, & Cost Reduction in Uncertain Times
You’re not alone….organizations like yours are seeking stability in uncertain economic times. To thrive during a downturn, costs must be reduced, and revenue must be protected and grown wherever possible…
Personalized Video Content Overcomes Low Digital Engagement In Financial Services
It’s time to take a fresh new approach to improve digital engagement in financial services Your website receives more visits than all your branches combined, so shouldn’t it function like an optimized digital branch? If you can’t emulate that almost immediate personal...
Doxim Celebrates Position as a Leader on the Aspire CCM-CXM Leaderboard for a Second Year
The prestigious digital-first market analysis tool ranks Doxim as a leading CCM service provider in the Communications Experience Platform (CXP) and CCM-CXM Communications Outsourcing segments of the Aspire CCM-CXM Leaderboard
