Doxim Customer Engagement Platform

Integrated suite of solutions | Innovation delivering value | Secure & compliant | Ecosystem integrations

Customer Engagement

Our financial services clients access the entire Customer Engagement Platform including customer communications and purpose-built customer engagement solutions that surround their core systems creating the optimal, best-of-breed technology architecture.

Client Success

Doxim saves time with SLAs, which get statements out 3-4 business days earlier! We also experience an immediate cost savings of 15%. Doxim committed to meet targets, and succeeded consistently. As an executive sponsor, I was very satisfied. In all areas Doxim met or exceeded expectations. We had positive client feedback, with immediate uptake of e-presentment over print options.

We have been with Doxim for over a decade, their customer service is great, they are very prompt in getting back to you when you have an issue, overall their whole company is great.

Doxim delivers the full suite of document solutions we need, so it becomes a one-stop shop for us. But even more importantly, their people are as committed to serving us as we are to serving our members. They are willing to commit to our service level and time frames that we require. Now our statements are out sooner, and we're expecting a boost in e-statement adoption as the attractive interface for e-statements is likely to appeal to our members, who have a Silicon Valley mindset.

We have been with Doxim for nearly 20 years. They are doing a great job in keeping up in technology, especially from a security standpoint. Our demanding member base wanted effortless, secure access to their information, and Doxim delivered. Their seamless integration with our core system makes a huge difference for our members. Doxim is a trusted partner with whom our credit union is exploring additional opportunities.

We primarily use Doxim for statements, statements, notices, marketing fulfillment, marketing pieces. A great company to work with, incredibly responsive, really happy with them. Doxim is always receptive to our customization requests! We like to push the envelope a bit in how we deliver our marketing messages, and they are with us all the way.

The Doxim ECM system has excellent uptime and it always available when we need to access it. All the Doxim staff are friendly and look after any questions we may have, promptly and courteously.