Experts in Document and Customer Communications Management for Regulated Industries

Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions.

For over 20 years, we’ve been delivering regulated communications in physical and digital formats. As experts in print, mail and digital communications, your customers will enjoy a seamless experience in their delivery channel of choice.

Industry Expertise

What are your business goals?

Business team discussing how to reduce expenses

Reduce Expenses

Most organizations are providing customers with hard copy documents which are costly for staff to store, manage, and search for important customer files. Moving towards a digital document strategy can greatly reduce your overhead costs of physical document management.

Business team discussing how to enhance customer experience

Enhance the Customer Experience

Deliver personalized, omnichannel communications in your customers channel of choice based on their preferences. Whether print or digital, one-way or interactive, reach your customers in the channels they desire and will engage with.

Business team planning how to manage their customer communication

Business Continuity

Most organizations have well thought out contingency plans for their IT. However, document and customer communications management systems are often overlooked. Consider what would happen if your organization suddenly could no longer send out critical documents to your customers.

Product manager looking through the regulatory requirement on a tablet with team member

Regulatory Compliance

The pressure to offer secure and compliant communications to customers is increasing, due to local and international regulatory requirements, but meeting these requirements can be overwhelming as organizations are already stretched to meet day-to-day business requirements.

Business team accessing information through different digital devices

Document Accessibility

Making content accessible to people with disabilities is that rare opportunity to address an underserved market, while at the same time complying with mandates that are spurring double digit increases in lawsuits every year.
Team member accessing digital data on laptop

Modernization

Most organizations are balancing legacy investments in systems and processes with emerging digital requirements. Leverage both to provide a modern customer experience through a communications strategy.

Latest Doxim blog posts

Top Trends in Healthcare Communications for 2024 

Top Trends in Healthcare Communications for 2024 

Discover the latest trends in healthcare communications for 2024. Explore trends such as digital transformation, virtual consultations, health education, and personalized communication to elevate patient engagement and outcomes.

View

Recent resources

Why choose Doxim?

We Know Your Industry

Solutions and services designed for regulated industries and your vertical-specific requirements

2,000+ Engaged Clients

Large and stable yet agile and responsive to your unique needs

We Stand for SLAs & Compliance

Technology, best practices, secure infrastructure audited and verified by 3rd parties, culture of meeting SLAs

Priced Differently to Focus on Value

Innovative, flexible pricing model for all your consumer communications needs

Data & Core Systems Expertise

Experience with your data sources, structure, and core system integration, with multiple integration projects

Complete, End-to-End, Print & Digital

End-to-end digital partner and print expert to support all regulated communications, channels, and consumer preferences

Supporting You Across North America

Facilities throughout the United States and Canada, serving your needs from coast to coast

Digital-First Partner with Growth Mindset

Solutions for today and tomorrow powered by composition, ePresentment, & omnichannel delivery technology

Solutions & Programs Focused on Your Success

Certified team members with deep industry knowledge, proven implementation methodology & ongoing support

Doxim recognized for its innovative technology as a market leader in CCM

IDC Wealth Tech branham Aspire Celent Quadrant

Rest assured with Doxim security and compliance

AICPA SOC PCI Data Security Standard HIPAA Compliant GDPR FFIEC NQA ISO 9001 Registered: Quality Management badge & ANAB Accredited ISO/IEC 17021: Management Systems Certification Body
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