Learn the critical importance for businesses to adapt to evolving customer communication preferences in the digital age.
Omnichannel Communications that Maximize Engagement and Revenue While Reducing Costs
Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions.
For over 20 years, we’ve been delivering regulated communications in physical and digital formats. As experts in print, mail and digital communications, your customers will enjoy a seamless experience in their delivery channel of choice.
Industry Expertise
What are your business goals?
Reduce Expenses
Most organizations are providing customers with hard copy documents which are costly for staff to store, manage, and search for important customer files. Moving towards a digital document strategy can greatly reduce your overhead costs of physical document management.
Enhance the Customer Experience
Deliver personalized, omnichannel communications in your customers channel of choice based on their preferences. Whether print or digital, one-way or interactive, reach your customers in the channels they desire and will engage with.
Business Continuity
Most organizations have well thought out contingency plans for their IT. However, document and customer communications management systems are often overlooked. Consider what would happen if your organization suddenly could no longer send out critical documents to your customers.
Regulatory Compliance
The pressure to offer secure and compliant communications to customers is increasing, due to local and international regulatory requirements, but meeting these requirements can be overwhelming as organizations are already stretched to meet day-to-day business requirements.
Document Accessibility
Making content accessible to people with disabilities is that rare opportunity to address an underserved market, while at the same time complying with mandates that are spurring double digit increases in lawsuits every year.
Modernization
Most organizations are balancing legacy investments in systems and processes with emerging digital requirements. Leverage both to provide a modern customer experience through a communications strategy.
Latest Doxim blog posts
Staying Ahead of the Curve: Adapting to Customer Communication Preferences
Learn the critical importance for businesses to adapt to evolving customer communication preferences in the digital age.
Get More Bang from Your Bill Design
Learn to engage customers effectively through personalized information, streamlined payments, and targeted marketing. Boost satisfaction and your bottom line with strategic bill design.
Stop the Churn! Boost Client Loyalty with Wealth Management Technology Solutions for Modern Statements
How modern wealth management statements can address generational disappointment and stop churn. Read on to learn more.
Recent resources
Upgrade your Member Experience: The Journey to Omnichannel Communications at Your Own Pace
According to the Harvard Business Review, “92% of organizations consider having effective customer engagement ‘extremely critical’ or ‘very critical’ to their organization’s success1.” As a credit union leader, you probably agree that exceeding expectations and building member relationships is job #1.
The Definitive Guide to Bill Redesign for Utilities
Playbook Does your utility make the most out of its bill design? Bills are the only piece of communication regularly sent to customers that achieve a huge, 95% open rate. Ignoring bill design is a 100% missed opportunity. Download this playbook now to discover how...
Doxim announces appointment of Mike Hennessy as President; poised for focused and strategic advancement
Doxim announces appointment of Mike Hennessy as President; poised for focused and strategic advancement
Why choose Doxim?
We Know Your Industry
Solutions and services designed for regulated industries and your vertical-specific requirements
2,000+ Engaged Clients
Large and stable yet agile and responsive to your unique needs
We Stand for SLAs & Compliance
Technology, best practices, secure infrastructure audited and verified by 3rd parties, culture of meeting SLAs
Priced Differently to Focus on Value
Innovative, flexible pricing model for all your consumer communications needs
Data & Core Systems Expertise
Experience with your data sources, structure, and core system integration, with multiple integration projects
Complete, End-to-End, Print & Digital
End-to-end digital partner and print expert to support all regulated communications, channels, and consumer preferences
Supporting You Across North America
Facilities throughout the United States and Canada, serving your needs from coast to coast
Digital-First Partner with Growth Mindset
Solutions for today and tomorrow powered by composition, ePresentment, & omnichannel delivery technology
Solutions & Programs Focused on Your Success
Certified team members with deep industry knowledge, proven implementation methodology & ongoing support
