Customer Engagement & Customer Communications Management Solutions
Redefine Your Customer’s Experience
Doxim helps organizations in financial services and regulated industries create high-value customer relationships and transform their business by digitizing all the right moments along the customer journey.
Doxim’s Customer Engagement Platform enables omnichannel customer communications and improves engagement to help organizations on their path to transformational growth.
The Doxim Customer Engagement Platform - Key Components
See who Doxim's working with
“Our credit union implemented Doxim Business Analytics a few years ago, and the volume of information that we have access to is outstanding.
Doxim is very responsive regarding our requests for learning and development, which has improved our ability to use the program. We are continually learning and, in my experience, the team are invested in ensuring that we have what we need, when we need it.”
Chief Operations Officer
"We recently implemented Doxim's Business Analytics solution. The process was easy as Doxim's team did the heavy lifting.
When it came time for training the Doxim team came on site and provided an easy to follow training program that staff of all skillsets were able to follow. Support staff are very responsive and helpful.
The feedback from our staff has been very positive. They are amazed at how easy data access is with Doxim's solution.”
Director of IT Operations
We have been with Doxim for nearly 20 years, they are doing a great job in keeping up in technology, specially from a security stand point.
We primiraliy use Doxim for statements, estatemetnts, notices, marketing fulfillment, marketing pieces. A great company to work with, incredibily responsive, really happy with them.
Chief Innovation Officer
Doxim delivers the full suite of document solutions we need, so it becomes a one stop shop for us, they are willing to commit to our service level and timeframes that we require.
Vice President Information Technology
We have been with Doxim for over a decade, their customer service is great, they are very prompt in getting back to you when you have an issue, overall their whole company is great.
VP of Information Technology
Doxim has helped us move from paper statements to an estatement environment, to give us flexibility to update our branding, and present statements in a format that member can access constantly.
Vice President of Information Technology
Doxim e-Statements provided us with the best member service and staff convenience opportunities. We also liked the check imaging and ease with which they are added to the e-Statements – it was simply the logical choice to move to Doxim’s new e-Statement service.
All the Doxim staff we deal with are knowledgeable with a good understanding of their products and services and are always there to resolve any problems that might arise, quickly and efficiently
Manager, Payment Services
Our experience with Doxim has always been good. We are really happy with their ECM offering and believe it's a great solution that can meet the needs of any organization needing to securely and efficiently store and access client files.
Manager, Service Design
We consistently received great service from Doxim and as a result, have recently expanded our relationship, adding more products and services from the Doxim portfolio
Managing Director, Investor Operations, ATB Securities Inc.
The Doxim ECM system has excellent uptime and it always available when we need to access it. All the Doxim staff are friendly and look after any questions we may have, promptly and courteously
The staff at Doxim are easy to work with, respond efficiently and effectively and consistently demonstrate that they really understand our business needs.
Director of Service
With this web-based system, there was no learning curve because the system highlights mandatory fields and automatically checks for errors. When we demo it to prospective advisors, they get excited about the technology. We regularly use it as a recruitment tool to attract new advisors!
Manager, Transition and Training
Client Success Stories
We expect that the metrics we are gathering at present following the Doxim CRM implementations will continue to show increases in speed and efficiency and, most importantly, improvements in member satisfaction, loyalty, and increases in wallet share.
Member applications analystSee how Doxim works for Jared Kalenchuk
Many Members have commented about the new graphics in our statement messages. So it’s very apparent that our new graphics based ads have much more impact than plain text ones.
V.P. Information ServicesSee how Doxim works for Amy Gertsma
Doxim committed to meet targets, and succeeded consistently. As an executive sponsor, I was very satisfied. In all areas Doxim met or exceeded expectations.
SVP, Operations & ServiceSee how Doxim works for Ernie Nichiporik
Industry insights from an industry leader
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Doxim is a leading provider of Customer Engagement software for Financial service firms. Find out why so many of them have selected Doxim to help them transform their customer experience.