Whitepapers
How to strengthen your customer relationships with opti-channel
Just when you thought you’ve heard all there is to hear about customer communications, new terms emerge. What exactly is omnichannel? How can it grow into...
CXM Transformation
Consumer expectations of instant access to relevant information have made customer experience (CX) an increasingly important metric in business-to-consumer...
The Business Case For A Comprehensive Customer Communications Management Platform
The operational and business benefits of a comprehensive Customer Communications Management platform are immediate and demonstrable. Modern organizations are...