The Evolution of Print to Digital: 5 Key Stages to Modernize Your Statements and Transform Customer Engagement

Playbook

Today’s customers want to engage with their statements on their terms. And with the skyrocketing costs of print and mail, the success of your organization depends on your ability to adapt to your customer’s digital needs while lowering costs.

Read this playbook and explore the evolution of print to digital through 5 key stages that offer increasingly more personalization, interactivity, and access via today’s digital devices to help your organization transform engagement and meet customer expectations anytime, anywhere.

Key Takeaways:

Why shifting from print to digital is crucial to your organization’s longevity.
How digital communications reduce the demand for print and mail while improving customer experience.
The expected impact on CX when progressing from print, PDF, HTML, and Interactive Experience Management (IXM) formats.

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.