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Webinar

How to Build a Framework for Omnichannel Customer Communications

It’s not easy to satisfy the demands of modern consumers who have high expectations and many choices. Your financial institution is expected to deliver communications to customers via their preferred channel, from print to digital, while supporting industry-specific regulatory requirements.

In an era where digital transformation is rapidly accelerating, leaders at financial institutions are prioritizing plans for customer experience.

Join our panel of experts as we discuss how to lead these change imperatives at your own organization.

Key Takeaways:

  • Why having a plan for digital transformation matters and how to begin this initiative
  • How to create a framework tailored to your organization’s individual needs
  • How to leverage customer communications management tools to deliver omnichannel personalized communications, which include business-critical documents

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulatedmarkets, including financial services, utilities and healthcare. We provide omnichannel communications and paymentsolutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabledmanaged services address key digitization, operational efficiency, and customer experience challenges through a suite ofplug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.

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