How to Communicate with Customers in a Digital Branchless Reality
How can you provide an exceptional customer experience in a time when you may never see or hear your customers?
Watch this on-demand webinar featuring The Financial Brand’s Jim Marous and Doxim’s Olga Zakharenkava, and learn how to provide an exceptional customer experience in a time when you may never see or hear your customers.
- Analysis of rapidly shifting trends in customer behavior and expectations
- Insight and tips on providing exceptional CX without face-to-face interaction
- A digital banking “reality check” on your digital readiness and the broader competitive landscape
- Tools, strategies and technologies to prioritize to make branchless banking a reality, fast