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KEYPOINT INTELLIGENCE

Blog Posts

Here are all their blog posts. Enjoy the read!

THE NEW PATIENT EXPERIENCE IN HEALTHCARE

By Keypoint Intelligence | September 16, 2021
Read about the new patient experience in healthcare and the value of analytics for monitoring the patient journey

OPTIMIZING PAPERLESS ADOPTION IN THE UTILITIES SECTOR

By Keypoint Intelligence | September 13, 2021
To achieve successful paperless adoption in the utilities sector, a focus on accommodating customer personal preferences is key. Read more

BARRIERS TO SUCCESS AND TACTICS FOR DRIVING PAPERLESS ADOPTION IN FINANCIAL SERVICES

By Keypoint Intelligence | August 30, 2021
Research by Keypoint Intelligence reveals the barriers to success & tactics for driving paperless adoption in financial services. Read more

EXPLORING THE VALUE OF HYPER-PERSONALIZATION IN FINANCIAL SERVICES

By Keypoint Intelligence | May 20, 2021
Read about the value of hyper-personalization in financial services and the findings of recent research by Keypoint Intelligence

THE EVOLUTION OF CUSTOMER COMMUNICATION CHANNEL PREFERENCES

By Keypoint Intelligence | April 6, 2021
Due to the shift in customer communication channel preferences, financial institutions need to adopt an omnichannel approach. Read about strategies for success

A FUTURE CUSTOMER COMMUNICATIONS STRATEGY IS ABOUT CUSTOMER COMMUNICATION PREFERENCES, INNOVATIONS AND TRENDS – NOT THE ‘NEW NORMAL’!

By Keypoint Intelligence | February 26, 2021
Customers’ communication preferences are constantly shifting, so organizations must ensure their customer communication strategies are aligned accordingly. Read more
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