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KEYPOINT INTELLIGENCE

Blog Posts

Here are all their blog posts. Enjoy the read!

THE EVOLUTION OF CUSTOMER COMMUNICATION CHANNEL PREFERENCES

By Keypoint Intelligence | April 6, 2021
Due to the shift in customer communication channel preferences, financial institutions need to adopt an omnichannel approach. Read about strategies for success

A FUTURE CUSTOMER COMMUNICATIONS STRATEGY IS ABOUT CUSTOMER COMMUNICATION PREFERENCES, INNOVATIONS AND TRENDS – NOT THE ‘NEW NORMAL’!

By Keypoint Intelligence | February 26, 2021
Customers’ communication preferences are constantly shifting, so organizations must ensure their customer communication strategies are aligned accordingly. Read more
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