Blog Posts

Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

Top 5 Utility Communication Trends for 2026

Jan 21, 2026 | Utilities

Utilities are evolving! Explore key communication trends for 2026, focusing on transparency, AI, and proactive messaging to enhance service. Get insights now!

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Top Trends in Healthcare Communications for 2026

Jan 16, 2026 | Healthcare

Discover the latest trends in healthcare communications for 2026. Learn how omnichannel strategies, self-service tools, GenAI personalization, and secure, scalable CCM solutions are transforming patient experiences and driving engagement.

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Doxim’s Top 2026 Banking Customer Communications Trends

Jan 8, 2026 | Banks

Explore the latest trends in banking customer communications. From hyper-personalization to enhanced omnichannel strategies, explore how financial institutions can stay ahead by addressing evolving customer needs. Stay informed on key banking customer communications trends shaping the future.

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Outsourcing Utility Billing Print Production with Doxim Changes Everything for Black Hills Energy

Dec 17, 2025 | Utilities

Learn why Black Hills Energy chose Doxim to transform and modernize their utility bills and business by outsourcing the delivery of bill print from end to end.

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AI in CCM: AI to Human Escalation through Pre-Compliance

Dec 11, 2025 | All Industries

Learn how to architect and implement AI systems to maintain institutional control in environments where errors have regulatory and brand consequences.

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What’s Trending in Utility Payments? Customer Segmentation.

Dec 4, 2025 | Utilities

How a customer communication platform addresses healthcare communication challenges with a unified approach, enhancing efficiency for a competitive advantage.

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