Discover how to boost member engagement with mobile-first statements, focusing on dynamic design, convenient experiences, and personalized marketing strategies.
Josh is a solutions consultant by nature, focused on identifying customer communication solutions for financial institutions.
In his position as Vice President of Sales (USA), Josh leverages his experience to understand the needs, and propose solutions, for customer communications management in credit unions and community banks.
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Learn why personalizing your credit union communications is key to offering a member experience that meets the unique wants, needs, and communication preferences of each generation.
Digital engagement in financial services is at an all-time low. Read how to improve engagement with personalized video – an effective way of presenting information & offers
Does your bank or credit union offer a true omnichannel experience? Read on to discover how to shift to a true omnichannel banking model & the benefits thereof
Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized customer care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers & boost your bottom line
Read how banks and credit unions can modernize their digital banking strategy without impacting customers in order to achieve digital transformation success
In the shift to CXM, banking communications need to be personalized. Read about 4 innovative ways to personalize banking communications
Credit Unions Can Leverage Personalized, Interactive Video To Boost Engagement, Conversions & Wallet Share
Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized member care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers & boost your bottom line
Discover the next generation digital customer experience trends that credit unions should track & respond to, to ensure an optimal credit union member experience
Set your bank up for lasting success. Read about three keys to advancing digital engagement in banking, with some practical tips on how to achieve them