Blog Posts
Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement
How Omnichannel Billing Reduces Call Center Volume
Transform your billing process! See how omnichannel billing slashes call center volume and enhances the customer experience. Get the Doxim how-to now.
Insurance Communications Trends for 2026: 5 Shifts Insurers Can’t Ignore
Discover the top insurance customer communications trends for 2025, including omnichannel experiences, hyper-personalization, and maintaining a human touch. Stay ahead in the evolving insurance landscape!
What Are Executives Saying? AI in CCM ‘Must-Haves’ in Highly Regulated Industries
The polling results from our AI showcase and customer demos revealed our priorities: what is critical, and what is important for Doxim AI to achieve.
Top 5 Utility Communication Trends for 2026
Utilities are evolving! Explore key communication trends for 2026, focusing on transparency, AI, and proactive messaging to enhance service. Get insights now!
Top Trends in Healthcare Communications for 2026
Discover the latest trends in healthcare communications for 2026. Learn how omnichannel strategies, self-service tools, GenAI personalization, and secure, scalable CCM solutions are transforming patient experiences and driving engagement.
Doxim’s Top 2026 Banking Customer Communications Trends
Explore the latest trends in banking customer communications. From hyper-personalization to enhanced omnichannel strategies, explore how financial institutions can stay ahead by addressing evolving customer needs. Stay informed on key banking customer communications trends shaping the future.
Outsourcing Utility Billing Print Production with Doxim Changes Everything for Black Hills Energy
Learn why Black Hills Energy chose Doxim to transform and modernize their utility bills and business by outsourcing the delivery of bill print from end to end.
AI in CCM: AI to Human Escalation through Pre-Compliance
Learn how to architect and implement AI systems to maintain institutional control in environments where errors have regulatory and brand consequences.
