AI in Customer Communications: Taking the Next Step Toward Better Engagement and Enhanced Experiences
Embracing AI at your own pace. Artificial Intelligence (AI). It’s everywhere. AI is embedded in your internet search queries, it powers your social media preferences, and at times, it poses as a live (and impressively empathetic) agent on customer service calls....
Perspective from the C-Suite: Doxim’s CEO Explains How Strong Values Propel a Company Forward
Doxim CEO Mike Hennessy reflects on the lessons he’s learned, and what he sees for the future of the company. On February 16, 2024, Mike Hennessy became the CEO of Doxim, a title previously held by Chris Rasmussen, company founder and present-day board member. Mike...
Unlocking Efficiency in Healthcare with a Customer Communication Platform
The right platform enables healthcare organizations to overcome significant challenges in communications management. As a healthcare plan provider or carrier, you’re facing mounting pressure to deliver exceptional member experiences while managing complex...
Avoid the Risk: Secure Document Delivery for Compliant and Trustworthy Omnichannel Communications
A successful communications strategy starts with a secure foundation. Businesses in highly regulated industries can’t run without communicating with their customers. And effective customer communications management can’t exist without proper security measures, like...
Outsourcing: The Direct Route to Compliant Print & Mail Communications
Outsourcing is an excellent option for organizations that handle large mail volumes, including marketing materials, invoices, statements, and bills. But does outsourcing help you meet regulatory requirements with compliant print and mail communications? Getting...
From Inception to Revolution: 25 Years of Doxim History, Growth, and Innovation in CCM
Revisiting the past shows us that the future of customer communications management is bright. On January 6, 2025, Doxim celebrated its 25th year as a leader in customer communications management (CCM) for organizations in highly regulated industries. Despite some...
Print Mail Communications: Maximizing Impact in a Digital World
In today’s digital-first world, it’s easy to assume that print mail communications are becoming obsolete. However, the reality is quite the opposite—print remains a powerful and essential communication channel, especially for organizations in highly...
Celebrating 25 Years of Driving Customer Communications Success: Doxim Founder’s Journey
From humble beginnings to CCM industry leader, founder, Chris Rasmussen reflects on 25 years of Doxim. On January 6th, 2000, Chris Rasmussen founded Interprise Solutions. The company that became Doxim was born out of a vision to develop and deliver software to help...