Get Customers To Adopt Digital Channels And Go Paperless
Getting your customers to move across to digital channels is a key factor in the success of your digital transformation strategy.
Digital channels are ideal for creating highly personalized customer experiences, which is critical for driving engagement, retention and ultimately increasing revenue.
Doxim will help you leverage the power of digital channels such as portals, email, and mobile apps, to present information in a way that is customer-friendly and easy to understand.
Doxim can help you achieve significant savings on postage costs when customers go paperless
Not only does paperless adoption provide an opportunity to offer the customer new ways to engage with the company and an enhanced customer experience (CX), but it also results in significant cost savings from the reduction in postage expense.
We will help define your digital consent and paperless adoption goals and provide expert advice on how to reach your targets
We will train your customer-facing teams to help them understand and support the adoption and consent programs.
By mapping the process, we will define communication stages, data flows, dependencies and feedback loops across multiple customer touchpoints.
Our project management teams are well equipped to help you manage your adoption and consent programs, including planning, execution and post-project learnings.
The goal of our UX design is to maximize customer engagement across all your omnichannel communications.
We provide detailed tracking and reporting on customer contact information and consent data.