Doxim CCM for Insurance
Bridge the Customer Experience (CX) Gap with Modern CCM Capabilities
“By offering this secure electronic document delivery option to our agents and policyholders, Striata (a Doxim Company) helps Chubb not only save costs, but also provides a more secure and faster way to deliver policies and communicate with customers. At the same time, the Chubb ePolicy service helps us cut down on paper and supports broader corporate initiatives to reduce impact on the environment.”— Business Project Manager, Chubb Insurance
Insurance policies and plans are lengthy and complicated. They are costly to print and mail. You also need to lower your costs while leveraging your communications to strengthen relationships with customers and brokers.
Doxim makes it easy to shift from paper to digital and deliver communications that are highly personalized, interactive, and engaging, while controlling costs.
Let’s discuss your insurance organization’s unique customer communication needs…
Why Choose Doxim CCM for Insurance?
- Experience supporting in-house operations – BCP/DR, overflow, outsource
- A resilient network of print and mail operations nationwide
- Flexible omnichannel engagement in the customers channel of choice
- Self-serve administration and reporting through an intuitive client portal
Doxim CCM for Insurance
Document Generation/Composition
Print & Mail
Security & Compliance
Business Continuity
Digital Communications (PDF, HTML)
Digital Business Messages, Notifications
Secure Document Delivery (2FA)
Self-Serve Correspondence & Letters
Direct Marketing
Digital Transformation Consulting
Allow Doxim to enhance and deliver the following document types for your insurance organization:
Policies
Bills
Claims
Renewals
Complementary Resources
- Playbook - Five proven strategies to improve the insurance customer experience while cutting costs NEW
- Playbook - Unlocking the Future of Insurance: Embracing a Mobile-First Approach NEW
- Brochure - Doxim CCM, Future-Facing Customer Communications Management Solution
- Whitepaper - Why Insurers without a Customer Communication Plan are at Significant Risk
Latest Blog Posts for Insurance
Staying Ahead of the Curve: Adapting to Customer Communication Preferences
Learn the critical importance for businesses to adapt to evolving customer communication preferences in the digital age.
Lower Churn and Increase Engagement in Insurance with Personalized Video
Consumers expect a personalized approach from their service providers, including insurance. Read how to Increase engagement in insurance with personalized video
Seamlessly Moving Customers From Paper To Digital Experiences
Read what obstacles financial services organizations face when moving customers from paper to digital and how to overcome them