Learn the critical importance for businesses to adapt to evolving customer communication preferences in the digital age.

The expectations of insurance customers are evolving. Today’s customers expect relevant and contextual information instantly on hand via any channel they choose, and they will not be shy about leaving your insurance company if this need is not met.
Even though many insurers are dealing with legacy technology and silos across the organization, they need to continue to find ways to move away from manual and inefficient processes.
With this whitepaper learn how to create a customer communication plan that streamlines customer communications, improves engagement, and reduces the risk of customer churn.
Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.
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Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.