Blog Posts
Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

3 Benefits of a Seamless Omnichannel Bill-to-Payment Experience for Utilities
Read about 3 benefits of a seamless omnichannel bill-to-payment experience for utilities, and why an omnichannel billing & payment platform is key

4 Ways to Improve Utility Customer Experience in 2023
Read how you can meet these 4 key utility customer experience trends, to ensure that you have happy and engaged customers this year and beyond

The Benefits of Partnering with an Experienced Utilities Vendor
Read about the benefits of partnering with an experienced utilities vendor, including ways it can support your utility’s customer experience goals

Discover the Value of Personalized Video for Utilities
Read more on the value of personalized video for utilities – including the many customer experience benefits due to optimal engagement and satisfaction

To Improve Utility Customer Experience, Look To Your Data
Delayed delivery of business-critical communications results in a host of negative effects. Read how to plan effectively for print and mail business continuity

How To Balance Security And Ease-of-use In Digital Utility Billing And Payment
Is your utility providing a great customer payment experience? Read on to learn how to balance security and ease-of-use in digital utility billing and payment

How To Optimize The Utility Billing And Payment Experience
Optimize the utility billing & payment experience by shifting to seamless, easy omnichannel payments with automated options that benefit both your utility organization & your customers

4 Ways to Transform the Utility Customer Experience
The way customers interact with your utility is undergoing profound change. Read about 4 ways to transform the utility customer experience

5 Steps to Improve the Utility Payment Experience
Shift to seamless, easy omnichannel payments with automated options that benefit both utility and consumer. Read about 5 steps to improve the utility payment experience