Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized inverstor care & maximizes ROI at scale.
Scott Biel
Scott Biel
Scott has 25 years of experience in Customer Communications Management (CCM), with a primary focus on delivering exceptional results for the financial services industry. In his current position as CRO, Scott oversees all revenue-generating activities and works closely with executive leadership, sales, solutions and partners, to develop and execute a revenue strategy that further positions customers and the business for maximum shared success. He leverages his extensive knowledge of CCM, regulated and financial services to improve customer experience, drive operational effectiveness and achieve cost optimization through digital technologies.
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Insurance Digital Transformation: What’s Next? Industry Leaders Weigh In
Doxim customer experience experts, along with insurance leaders discuss the state of customer experience in insurance, as well as insurance digital transformation
How to Leverage Personalized, Interactive Video in Insurance
Leverage the power of personalized interactive video to create engaging, interactive content that cost-effectively delivers personalized customer care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers & boost your bottom line
Meet The Needs Of Green Investors By Digitizing Your Wealth Management Communications
Meet the needs of green investors by digitizing your wealth management communications. Read on for proven strategies to increase eDocument uptake
How Financial Institutions Can Boost Customer Experience with Centralized Communications
A centralized communications strategy is key. Read how financial institutions can boost customer experience with centralized communications
Insurance Companies Can Reduce Their Carbon Footprint with a Net-Zero Emissions Plan That Includes Customer Communications
Read how insurance companies can reduce their carbon footprint with a net-zero emissions plan that includes insurance communications. Discover proven strategies to increase eDocument uptake
Wealth Management Organizations Can Boost Investor Experience Through Personalized Interactions
Wealth companies must focus on achieving higher levels of satisfaction when it comes to investor engagement. Read about 4 ways to personalize wealth management communications
Transforming Business Account & Loan Origination to Improve Customer Experience
Business customers now expect a frictionless account opening & lending process that can take place from the comfort of their office. Read how to transform business account & loan origination
Establishing a Seamless CX as Investor Communications in Wealth Management Advance
As wealth management organizations advance digitally, creating a seamless investor experience across all communication channels is key. Read more