Doxim, the leading customer communications management (CCM) and engagement technology provider serving highly regulated markets, today announced that is has been named as a 2023 technology leader in the SPARK Matrix: Customer Communication Management, 2023, as evaluated by Quadrant Knowledge Solutions.
Detroit, MI – June 5, 2023
Quadrant Knowledge Solutions’ Customer Communication Management (CCM) market research includes a detailed global market analysis of major vendors. The research comprises vendors’ product features and functionalities, as well as competitive differentiating factors. The research provides competitive landscape and vendor analysis to enable technology vendors to enhance their understanding of the market and implement a growth-oriented technical roadmap.
“Doxim CCM is designed to address key digitization, operational efficiency, and customer experience challenges through a forward-looking suite of plug-and-play, integrated, SaaS software and technology solutions,” said Gum Fa Ng, Doxim Senior Vice President of Product and Solutions Consulting. “Backed by 20+ years of industry experience, Doxim technology and managed services help clients in regulated industries simplify the management of their omnichannel engagement. We’re delighted to be recognized as a technology leader for CCM by Quadrant Knowledge Solutions.
For over 20 years, we’ve been delivering regulated communications in physical and digital formats. As experts in print, mail and digital communications, your customers will be delivered a seamless experience in their channel of choice.”
About Doxim
Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities, and healthcare. Doxim provides omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Its software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.
