DOXIM ENTERPRISE CONTENT MANAGEMENT
A Secure Repository for ePresentment
Enterprise Content Management Resources
Brochure | Doxim Enterprise Content Management
Doxim ECM is a cloud-based repository that manages your regulated customer documents securely and compliantly, but it was purpose-built to fuel a modern digital CX – enabling fast, easy ePresentment through seamless portal integrations.
Feature Sheet | Doxim Enterprise Content Management
Download this quick, easy read to discover all the features and functionality you need in an enterprise ECM document archive.
Manage Documents Securely and Compliantly
You can rest assured documents stored in Doxim ECM are managed securely and compliantly in our state-of-the-art data centers:
Advanced Permissions and Security
You decide who can view, modify, create, delete, and administer documents and content at both user and group levels. As documents are added to the system, user and group permissions are assigned automatically based on the rules you’ve established. The result is a robust, flexible, completely secure content management system.
Document versioning gives you the flexibility to access previous versions of the file and revert to them, as needed. A detailed record of file changes and file activity are logged and retained in perpetuity for compliance.
You can classify documents within Doxim ECM and apply records management rules in accordance with your policies. This will ensure documents are managed securely and compliantly for the appropriate length of time, then flagged for destruction and purged when they are no longer needed. In this way, you comply with regulations, while actively managing your document storage costs.
Create a Centralized Content Hub for Customer Documents
Having a single, centralized view into customer documents of all types and origins can deliver significant efficiencies and value. This flexible repository can manage files of any type.
It can easily provide your staff with a single location and fast access to documents while increasing the volume and variety of content served to customers through your customer portal. As you add more documents, you realize greater value.
Instead of storing paper versions of signed documents in a filing cabinet, you can digitize them using the Doxim eSignature and store final documents electronically in Doxim ECM – for more secure and efficient handling and storage.
Our fully integrated workflow lets front office staff upload documents, then kick off an eSignature workflow that routes the documents to your eSignature vendor and returns them fully signed into the ECM. We integrate with leading eSignature vendors DocuSign™ and OneSpan™.
The signed documents can be accessed by authorized users and exposed to customers via integration with any client-facing portal.
Each year, many customers eagerly await their tax documents and the notification of expected tax payments or refunds. You can delight customers with quick uploading and timely delivery of e-tax documents through your customer portal.
You can add a variety of printed or digital workflow documents to the ECM using Doxim Document Imaging. Scan and bulk upload printed or digital invoices, quotations, HR documents, and more. This solution makes it easy to leverage Doxim ECM as your single, centralized hub for customer documents.