Two AI use cases. One unified communications platform.
Doxim AI extends across both sides of your communications operation: the moment your customer opens a statement, and the moment your team produces the next one.
Every statement becomes a conversation.
Doxim's customer-facing AI turns every communication you send — print or digital, statement or letter, EOB or notice — into an intelligent, secure conversation. Across every channel. In your brand voice. Grounded in the customer's actual document.
- Every document. Every channel. One conversational layer across print, digital, portal, app, PDF, and print QR.
- Grounded in the real document. No hallucinations. No generic answers. Every response is anchored to the customer's actual document.
- No PII or PHI accessed. Customer privacy is preserved by design, not by policy alone.
- Action in the same flow. Questions resolve into payment, enrollment, self-service, and agent handoff, without leaving the conversation.
- Secure by design. Embedded in authenticated channels. Audit trails preserved. Compliance controls enforced.
- Your brand. Your voice. Calibrated to your institution, not a generic AI that could belong to anyone.
End the design queue. Personalize at the speed of your business.
Doxim's staff-facing AI replaces the static onsert and the manual production cycle with on-brand communications generated on demand. Copy, imagery, layout, and offers, ready when you need them.
- Immediate personalization. Tailored communications produced in the moment, not in a multi-week cycle.
- Your brand. Your assets. No stock photos. No design agency cycles. Every output reflects your institution.
- End of the production queue. Weeks of work compressed into hours.
- Reach more segments. Because the cost of personalized production drops, bespoke content is practical at every segment level.
- Onsert performance, transformed. Personalized content outperforms static, every time.
- Hyper-personalization at scale. Push past traditional segmentation toward content that adapts to context, channel, and audience, on demand.
Innovation, anchored to outcomes.
Every Doxim AI capability ladders up to one of four outcomes that matter to regulated institutions.
Deflect calls
Direct margin improvement. Every avoided call drops straight to the bottom line.
Accelerate payments
Reduce DSO, lower delinquency, and drive faster cash conversion.
Eliminate manual work
Headcount reallocation and faster time-to-market for every communications campaign.
Drive conversion
Cross-sell, upsell, autopay, and digital adoption opportunities in the moment it matters.
Join the Doxim AI Program.
A select group of institutions across the industries we serve will help shape the next chapter of Doxim AI. Eight weeks, active partnership, and first access to what's coming next.
Apply for our AI Program
Complete the form below and a Doxim team member will follow up.
Common questions about Doxim AI.
Our two flagship products
| Product | What it does |
|---|---|
| Doxim Clarify | Customer-facing AI Q&A that drops into any portal you choose, on any document type, with questions embedded on top of the content. |
| Doxim Onsert Generator | Generative inserts and onserts for any entity that uses marketing inserts, not limited to statements of a fixed size or to a single format. |
We guide you through both, from first demo to launch.