Sean Kennelly Author

Sean Kennelly

Blog Posts

Here are all my blog posts. Enjoy the read!

WHAT IS THE CURRENT STATE OF PAYMENT IN UTILITIES?

By Sean Kennelly | July 16, 2021
The pandemic has reshaped the payment landscape. Read about the current payment landscape, as well as trends shaping payment in utilities

THE EVOLUTION OF EBPP IN UTILITIES INTO A COMPREHENSIVE DIGITAL BILLING AND PAYMENTS LANDSCAPE

By Sean Kennelly | July 12, 2021
Read about the evolution of EBPP in utilities and what utilities should expect from today’s billing and payments solutions

EXPERT INSIGHTS ON IMPROVING BILL DELIVERY AND PAYMENT IN UTILITIES

By Sean Kennelly | July 9, 2021
Get insights from industry experts Sean Kennelly and Kate Lindstrom into how bill delivery and payment in utilities can be improved

HOW CREDIT UNIONS CAN PROVIDE A GREAT MEMBER EXPERIENCE IN A WORLD OF INSTANT GRATIFICATION

By Sean Kennelly | June 22, 2021
Self–serve is essential, but credit union members still require human interaction. Read how credit unions can provide a great member experience

ARTIFICIAL INTELLIGENCE CAN ENHANCE CUSTOMER EXPERIENCE IN DIGITAL ONBOARDING

By Sean Kennelly | May 5, 2021
Artificial Intelligence can enhance customer experience in digital onboarding by enabling the required checks and verifications in real time – read more

BALANCING CUSTOMER EXPERIENCE WITH SECURITY AND COMPLIANCE DURING DIGITAL ONBOARDING

By Sean Kennelly | April 26, 2021
Read how to achieve security and compliance during digital onboarding, while providing clients with a simple, frictionless digital account opening experience

THE BENEFICIAL IMPACT OF DOXIM’S CUSTOMER ENGAGEMENT MANAGEMENT SOLUTION ON BUSINESS

By Sean Kennelly | April 20, 2021
Showing the potential cost savings & efficiencies achievable, following the implementation of Doxim’s customer engagement management platform

A COMPREHENSIVE CUSTOMER ENGAGEMENT MANAGEMENT PLATFORM SOLVES MANY OF TODAY’S CHALLENGES

By Sean Kennelly | February 21, 2021
A Customer Engagement Management Platform offers cost savings, resource optimization and is the foundation of providing a better CX. Read more

INTRODUCING SEAN KENNELLY – VICE PRESIDENT, PRODUCT MANAGEMENT FOR PAYMENTS AND CEM AT DOXIM

By Sean Kennelly | January 12, 2021
Get to know our expert blogger, Sean Kennelly – Vice President, Product Management for Payments and CEM
Sean Kennelly, Vice President, Product Management for Payments and CEM

Sean Kennelly

Vice President, Product Management for Payments and CEM

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