Doxim CCM for Financial Services

Doxim for Financial Services

Doxim is transforming the way financial institutions develop customer loyalty

Credit Unions

Wealth

Banks

Upgrade Your Customer Engagement Strategy with a Platform Approach

Exceptional service is a hallmark of financial institutions but providing a consistent experience to modern consumer demands for personalized omni-channel engagement is challenging. Organizations will need to pivot towards a scalable automated approach in order to deliver.

Doxim delivers a full suite of customer communications solutions integrated with your core banking system. Our solutions for financial services institutions are designed to engage customers in a modern digital experience while driving operational efficiencies, reducing costs, and providing a technology framework for future growth.

Customer Engagement Platform infographic

Transform to Grow Revenue & Margin

High consumer expectations and growing competition make it hard to meet growth and profitability goals. Organizations with highly manual processes experience decline or stagnation, because they operate with a cost structure so high that they actually lose money with every new customer added. Doxim offers a breadth of purpose-built technologies that will transform your business to reach your financial goals today and in the future.

Onboard Effectively

Make an excellent impression with streamlined, paperless onboarding and loan origination processes that replace slow, impersonal exercises in form filling. This automation frees your staff up to have goal-based conversations with customers, setting the stage for a meaningful relationship.

Personalized Omni-channel Messages

Your organization needs to deliver a variety of documents and communications. This is a regulatory requirement and a basic level of service. Exceptional service is a hallmark of financial institutions, but providing consistently excellent experiences to modern consumers demanding personalized omnichannel engagement is challenging. Doxim helps by bringing integrated, purpose-built customer engagement and communications solutions.

Build Loyalty & Wallet Share

By analyzing the data you gather during routine interactions, you can define and create powerful targeted marketing campaigns and send them out via your customers’ preferred communications channel. We can even drop campaign ads right onto your statements.

Deliver Omni-channel Experiences

Doxim’s platform is designed to support your current communication preferences while taking you into the digital future. Our integrated solutions improve the customer experience, significantly reduce costs, improve efficiencies and compliance as well as automate paper and content-intensive processes.

Support All Channels With One Vendor

At Doxim, we believe that transactional documents are your opportunity, not simply an obligation and a cost to business. See how the Customer Communications Platform can help your institution maximize the impact of your communications.

Doxim Solutions for Credit Unions

Delivering on the Promise of Member Experience

Member expectations for seamless, connected, personalized experiences will only continue to rise! Financial services is a very personal matter, and your credit union’s relationship with members must now be more personalized and connected than ever to win their loyalty. The great news - you can now tap into innovative SaaS technology to enable this transformation!

Watch | How To Make Your Customer Communications More Member-Centric

Make time for goal-based conversation by reducing the number of steps taken to open an account by 70%. Go from ordinary to exceptional in as little as 8-12 weeks.


Webinar | A blueprint for getting it right: The changing forces of customer communication

Digitizing your onboarding is a sure-fire way to increase advisor productivity and save more than US $100,000 per thousand accounts opened. Read how to eliminate costly NIGO paperwork and more.


Read | Doxim Customer Engagement Platform for Credit Unions

See how this customer automated their manual client onboarding process to enable them to scale and grow their business while eliminating resource intensive processes.

 

Read the case study...

Recognizing the changing nature of consumer engagement in financial services, Stride Credit Union had strategically re-positioned itself to review all areas of operations in an effort to intensely focus on an exceptional member experience… that’s when we uncovered how Doxim’s integrated engagement technologies could solve more of our needs than we anticipated!

Stride Credit Union

Doxim Solutions for Wealth

Capture Client Loyalty through Digital Engagement

In a highly competitive landscape, wealth management firms need automated digital processes that offer convenience and personalization for their clients.  Doxim helps wealth management firms focus more time on clients while we focus on transforming legacy processes to digital experiences while creating operational efficiency. Our wealth management solutions improve the client experience, significantly reduce costs, drive efficiencies, and ensure compliance as well as automate manual, paper and content-intensive processes.

Financial Services Expertise

Watch | Is Your Lending Technology Ready for the Future

Make time for goal-based conversation by reducing the number of steps taken to open an account by 70%. Go from ordinary to exceptional in as little as 8-12 weeks.


Webinar | Automate the Complexities of Securities-Based Lending

Digitizing your onboarding is a sure-fire way to increase advisor productivity and save more than US $100,000 per thousand accounts opened. Read how to eliminate costly NIGO paperwork and more.


Read | Crisis Response Solution, Deploying Digital Onboarding Quickly

See how this customer automated their manual client onboarding process to enable them to scale and grow their business while eliminating resource intensive processes.

Read the case study...

To make it easier to offer these unique loans within a tight timeframe, we required a fully integrated lending platform so the application and approval process is completely seamless. We chose Doxim because of their flexibility and ease of configuration. Doxim products will let us bring automated SBLOC provision to the market faster than any other vendor we reviewed.

The Bancorp

Doxim Solutions for Banks

Make the Move from Disparate Communication Channels to a Single View Platform

In todays complex technology environment, it takes many pieces to create a seamless customer experience.  Doxim helps banks harness the power of digitization through a single platform to provide a seamless, end-to-end customer journey. This can include satisfaction-building experiences like frictionless onboarding, reduced time to fund loans, timely delivery of personalized customer communications, and effortless service across all channels.

Watch | The Experience Gap : How Community Banks and Credit Unions Can Fight this Threat

Make time for goal-based conversation by reducing the number of steps taken to open an account by 70%. Go from ordinary to exceptional in as little as 8-12 weeks.


eBook | The Customer Experience Gap The Real Threat for Community Banks

Digitizing your onboarding is a sure-fire way to increase advisor productivity and save more than US $100,000 per thousand accounts opened. Read how to eliminate costly NIGO paperwork and more.


Read | Engaging Customers in the Moment to Build Relationships for Life

See how this customer automated their manual client onboarding process to enable them to scale and grow their business while eliminating resource intensive processes.

 

Read the case study...

"Our recent mobile deposit signup campaign generated 60 signups through a single email. You really can't beat those results!"
- Ireland Bank

Our experts can help identify the solution that’s right for you.

Let us help you develop the right strategy to deliver personalized experiences to your customers in the channels of their choice.

Let's Talk