Upgrade Your Customer Engagement Strategy with a Platform Approach
Exceptional service is a hallmark of financial institutions but providing a consistent experience to modern consumer demands for personalized omni-channel engagement is challenging. Organizations will need to pivot towards a scalable automated approach in order to deliver.
Doxim delivers a full suite of customer communications solutions integrated with your core banking system. Our solutions for financial services institutions are designed to engage customers in a modern digital experience while driving operational efficiencies, reducing costs, and providing a technology framework for future growth.
Doxim Solutions for Credit Unions
Delivering on the Promise of Member Experience
Member expectations for seamless, connected, personalized experiences will only continue to rise! Financial services is a very personal matter, and your credit union’s relationship with members must now be more personalized and connected than ever to win their loyalty. The great news - you can now tap into innovative SaaS technology to enable this transformation!
Read | Doxim Customer Engagement Platform for Credit Unions
The way your clients expect to engage with your credit union is changing from traditional, employee-assisted channels to on-demand channels. Download this brochure to discover the value an omni-channel customer engagement platform can provide.
Doxim Solutions for Wealth
Capture Client Loyalty through Digital Engagement
In a highly competitive landscape, wealth management firms need automated digital processes that offer convenience and personalization for their clients. Doxim helps wealth management firms focus more time on clients while we focus on transforming legacy processes to digital experiences while creating operational efficiency. Our wealth management solutions improve the client experience, significantly reduce costs, drive efficiencies, and ensure compliance as well as automate manual, paper and content-intensive processes.
Financial Services Expertise
Brochure | Doxim Client Onboarding
Download the Client Onboarding brochure to understand how to streamline your business by bringing critical processes such as new account opening online.
Doxim Solutions for Banks
Make the Move from Disparate Communication Channels to a Single View Platform
In todays complex technology environment, it takes many pieces to create a seamless customer experience. Doxim helps banks harness the power of digitization through a single platform to provide a seamless, end-to-end customer journey. This can include satisfaction-building experiences like frictionless onboarding, reduced time to fund loans, timely delivery of personalized customer communications, and effortless service across all channels.
eBook | The Customer Experience Gap The Real Threat for Community Banks
Community banks are facing unprecedented challenges. On one side you’re being squeezed by big banks with deep pockets and on the other, by out-of-the-box thinking Fintech startups and digital disruptors. But your biggest threat comes from your customers. Download this ebook to learn how to overcome these threats.
Read | Engaging Customers in the Moment to Build Relationships for Life
Being part of your customers’ financial journey is key to knowing where, when, and how to market to them, and how to drive their financial well-being while earning more of their wallet share. So why isn’t your customers’ wallet share increasing? Download this ebook to discover strategies for engaging customers for life.
Doxim Solutions for Accounts Receivable Management
Facilitate Accounts Receivable Management (ARM)
Seamless consumer communication, along with catering to varied payment channel preferences, is the key to successful collection efforts. Doxim CCM integrates with your existing IVR or chatbot systems and offers your organization one robust portal for the management of personalized print and digital collections communications, live document archival, secure online payments including a pay-by-text option, as well as the provision of a self-serve targeted settlement letter or one-off collections-based communication campaigns, and more.
Read | Doxim CCM Future-Proof Customer Communications Management Platform
Doxim is now officially an affiliate member of ACA International – the American Collector’s Association.
Our experts can help identify the solution that’s right for you
Let us help you develop the right strategy to deliver personalized experiences to your customers in the channels of their choice.