Doxim CCM for Banks
Reduce Omnichannel Complexity and Improve Engagement
“Thanks for successfully deploying the COVID template (for crisis messaging) at your end. On behalf of my team and Barclay’s Personal Finance, a massive thanks to you and to everyone involved who has made this possible for us.”— Campaign Manager, Barclays Personal Finance
In today’s complex technology environment, it takes many pieces to create a seamless customer experience. Managing multiple vendors and disparate systems increases your complexity, risk, and costs.
Doxim provides an integrated, all-in-one platform and a single view of the customer. With one platform, at one price, with many channels, Doxim makes omnichannel engagement a reality.
Let’s discuss your bank’s unique customer communication needs…
Why Choose Doxim CCM for Banks?
- A single, comprehensive platform for omnichannel regulated communications
- Resilient network of print and mail operations nationwide
- Modern, interactive engagement with HTML and personalized interactive video
- Targeted cross-sell campaigns through email marketing, marketing onserts, and customer portal campaigns
- Enterprise Content Management is your system of record to securely store, e-present, and push digital documents
- Self-serve administration and reporting through an intuitive client portal
Doxim CCM for Banks
Document Generation/Composition
Print & Mail
HTML Communications
Accessibility/ADA
Targeted, Personalized Onserts
Enterprise Content Management (ECM)
Customer Experience Portal (CXP)
Secure Document Delivery (2FA)
Self-Serve Correspondence & Letters
Personalized, Interactive Video
Direct Marketing
Allow Doxim to Enhance and Deliver the Following Document Types for Your Bank:
Statements
Notices
Tax
Checks
Coupons
Memberships and Associations
Lastest Blog Posts for Banks
The Critical Role Mobile-First Statements Play in a Seamless CX
Discover the importance of mobile-first bank statements in today’s digital banking landscape. Learn how HTML format enhances customer engagement, SSO streamlines access, and personalized notifications deepen CX
The Top Three Banking Customer Communication Trends to Watch
Explore the latest trends in financial customer communications for 2024. Dive into the topics of digital transformation, true omnichannel experiences, and enhanced security & compliance, discovering key trends that redefine how financial institutions engage with customers.
Staying Ahead of the Curve: Adapting to Customer Communication Preferences
Learn the critical importance for businesses to adapt to evolving customer communication preferences in the digital age.