Webinar

Your AI Roadmap for Customer Communications Management

Speakers:

Gum Fa Ng (Doxim, SVP, Product and Solutions Consulting)

Kaspar Roos (Aspire CCS, Founder & CEO)

Overview:

In today’s rapidly evolving landscape, Artificial Intelligence (AI) isn’t just a buzzword, it’s transforming how organizations engage with customers. In this webinar, sponsored by Doxim and hosted by Aspire CCS, we will provide research-based insights into the effective deployment of AI within your Customer Communications Management (CCM) ecosystem —moving beyond the hype to practical applications that deliver measurable results. We’ll explore how AI technologies can accelerate content development, streamline workflows, ensure compliance, and drive customer satisfaction while reducing operational costs.

Key Takeaways:

Unique global insights into AI trends in CCM, based on Aspire’s latest 2025 research.
High impact use cases across content generation, template migration and compliance.
Factors to consider when building the necessary foundations for effective AI implementation.
How Doxim’s approach offers CCM leaders practical strategies for success while setting a foundation for the long-term future of AI-enabled customer engagements.

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.