Insurance Digital Transformation: Building Omnichannel Customer Experience Journeys

About the Event:

Join us for an invite-only virtual executive roundtable on December 8th from 1PM – 1:45PM ET to learn strategies, insights, and best practices on how to create a world-class omnichannel insurance customer experience journey that delivers business results.

Speakers and attendees include a mix of innovative insurance executives and experts in customer experience (CX), marketing, innovation, digital and technology focused roles from leading North American insurance organizations.

Topics covered:

Challenges building omnichannel customer journeys and how to overcome them
Seamlessly moving customers from paper to digital experiences
Balancing customer communication between regulatory requirements and marketing promotions

Meet the Presenters:

Jenn Oyler – Customer Experience Leader from Principal Financial and State Farm
Connect with Jenn on LinkedIn
Riaz Abdul – Chief Operations Officer and Digital Transformation Lead at AIG
Connect with Riaz on LinkedIn
Jennifer Daniele – Director Customer Experience at Prudential Financial
Connect with Jen on LinkedIn
Moderated by Michael Hennessy – Chief Revenue Officer at Doxim
Connect with Micheal on LinkedIn

About Doxim:

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel communications and payment solutions that maximize customer engagement and revenue, while reducing costs. Our software and technology-enabled managed services address key digitization, operational efficiency, and customer experience challenges through a suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.