Webinars
How to Optimize Billing Accuracy and Improve Customer Engagement
Fayetteville PWC and Greenville Utilities reveal how they have leveraged CCM technology and automation to optimize billing accuracy, reduce return mail encounters, and improve overall customer engagement.
Ditch Your Complex Spreadsheets! Streamline and Accelerate Your Commercial Loan Origination
Discover how to streamline financial analysis, risk assessment, and collaboration for underwriting, tailored for Canadian credit unions.
Proven Strategies: Enhanced Statements Improve Member Experience
Proven Strategies: Enhanced Statements Improve Member Experience Webinar Hosted with Access Softek Speakers: Webinar description: You need to deliver a modern...
Upgrade your Member Experience: The Journey to Omnichannel Communications at Your Own Pace
According to the Harvard Business Review, “92% of organizations consider having effective customer engagement ‘extremely critical’ or ‘very critical’ to their organization’s success1.” As a credit union leader, you probably agree that exceeding expectations and building member relationships is job #1.
Personalization 101: Why and How to Enable Hyper-Personalization in Your Regulatory Communications
Today, most financial institutions offer basic personalization in their core communications and marketing campaigns, such as first name, last name and products owned. But so much more is possible as FIs leverage new technologies and their existing customer data as part of a broader CX strategy.
The Digital Transformation: Key Considerations for an Effective Communication Strategy Webinar
Today’s new digital reality has accelerated a shift in communication strategy—the focus has moved on from reducing costs and risk in favor of improving the customer experience with superior interaction.
Your Lending Strategy with Doxim API’s
Webinar Your Lending Strategy with Doxim API's Banks and credit unions are going to have to find new process efficiencies to satisfy their customer's need for...
Crisis Response Solution: Deploying Digital Onboarding Quickly
Webinar Crisis Response Solution: Deploying Digital Onboarding Quickly Digital onboarding is no longer a luxury but a necessity for wealth management firms...
How to Communicate with Customers in a Digital Branchless Reality
Webinar How to Communicate with Customers in a Digital Branchless Reality How can you provide an exceptional customer experience in a time when you may never...
Virtual Launch: Take Banking Beyond the Branch
Webinar Virtual Launch: Take Banking Beyond the Branch Discover Doxim Self-Service Account & Loan Origination. See what makes this omnichannel, end-to-end...
How Communication Drives Digital Banking Transformation And Maximizes Customer Lifetime Value
Webinar How Communication Drives Digital Banking Transformation and Maximizes Customer Lifetime Value The pre-pandemic customer is not the same...