Doxim Inc., the leading provider of cloud-based Enterprise Content Management and Advanced Document Processing services for Financial Service Providers, today announced that Steven Swabey has been promoted into a new role as Vice President Customer Care. Steven was previously Managing Director of Doxim’s operations in Western Canada.
Doxim’s business model involves continuous customer interactions throughout the lifecycle of each client relationship, so delivering consistently in the area of Client Care is a core activity for the company. The new role of V.P. Client Care will ensure that appropriate focus is put into this area across all customer touch points throughout Doxim’s Client Care and Delivery teams.
“Steven has played an instrumental role defining and driving client care initiatives in our Western Canadian operations since he joined Doxim, following Doxim’s acquisition of Impress Digital Corp. in 2010. So I am extremely pleased and excited that he has agreed to take on this new role, focused on developing a consistent approach to the delivery of exceptional client care across the organization. ”
Chris Rasmussen, President and CEO, Doxim
Doxim builds and delivers cloud-based Enterprise Content Management and Advanced Document Processing services for Financial Service Providers and their outsourcing partners. These solutions are used by clients in banking, credit unions, wealth management and brokerage to create, deliver and manage business critical documents and content more efficiently and cost effectively. Doxim’s solutions help these organizations to improve client communications, streamline document access and meet the stringent compliance requirements associated with transactional document output and delivery. Doxim is an SSAE16/CSAE 3416 compliant organization. Find out more at doximstaging.wpengine.com.
Sean O’Donovan, V.P. Marketing, Doxim Inc.