Scott Biel Author

Scott Biel

Blog Posts

Here are all my blog posts. Enjoy the read!

LOWER CHURN AND INCREASE ENGAGEMENT IN INSURANCE WITH PERSONALIZED VIDEO

By Scott Biel | November 10, 2022
Consumers expect a personalized approach from their service providers, including insurance. Read how to Increase engagement in insurance with personalized video

GAIN A COMPETITIVE EDGE WITH PERSONALIZED VIDEO FOR WEALTH MANAGEMENT

By Scott Biel | November 3, 2022
Discover 5 ways to optimize onboarding with personalized video for wealth management, how onboarding videos work & how you can deploy them effectively

SEAMLESSLY MOVING CUSTOMERS FROM PAPER TO DIGITAL EXPERIENCES

By Scott Biel | September 22, 2022
Read what obstacles financial services organizations face when moving customers from paper to digital and how to overcome them

SHIELD YOUR ORGANIZATION FROM DISASTER WITH A PRINT AND MAIL BUSINESS CONTINUITY PLAN

By Scott Biel | August 30, 2022
Delayed delivery of business-critical communications results in a host of negative effects. Read how to plan effectively for print and mail business continuity

NOW IS THE TIME TO REFRESH YOUR ORGANIZATION’S TRANSACTIONAL COMMUNICATIONS

By Scott Biel | July 28, 2022
Refresh your organization’s transactional communications with interactive digital, transactional documents that boost customer experience & increase revenue

CORE BANKING SYSTEM CHANGES: A CHALLENGE, AND AN OPPORTUNITY FOR GROWTH

By Scott Biel | June 23, 2022
Reviewing vendor relationships during core banking system changes can boost customer experience and reduce operational load. Read on for key considerations

ELEVATE INSURANCE CX BY SIMPLIFYING YOUR CUSTOMER COMMUNICATIONS

By Scott Biel | April 14, 2022
Elevate insurance CX by simplifying your customer communications. Read how to minimize complexity when communicating with insurance customers

HOW TO LEVERAGE PERSONALIZED, INTERACTIVE VIDEO IN WEALTH MANAGEMENT

By Scott Biel | February 24, 2022
Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized inverstor care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy investors & boost your bottom line

INSURANCE DIGITAL TRANSFORMATION: WHAT’S NEXT? INDUSTRY LEADERS WEIGH IN

By Scott Biel | February 10, 2022
Doxim customer experience experts, along with insurance leaders discuss the state of customer experience in insurance, as well as insurance digital transformation

HOW TO LEVERAGE PERSONALIZED, INTERACTIVE VIDEO IN INSURANCE

By Scott Biel | January 31, 2022
Leverage the power of personalized interactive video to create engaging, interactive content that cost-effectively delivers personalized customer care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers & boost your bottom line
Scott Biel, VP Sales, Financial Services North America at Doxim

Scott Biel

CCM in Wealth & Insurance

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