Scott Biel Author

Scott Biel

Blog Posts

Here are all my blog posts. Enjoy the read!

CORE BANKING SYSTEM CHANGES: A CHALLENGE, AND AN OPPORTUNITY FOR GROWTH

By Scott Biel | June 23, 2022
Reviewing vendor relationships during core banking system changes can boost customer experience and reduce operational load. Read on for key considerations

ELEVATE INSURANCE CX BY SIMPLIFYING YOUR CUSTOMER COMMUNICATIONS

By Scott Biel | April 14, 2022
Elevate insurance CX by simplifying your customer communications. Read how to minimize complexity when communicating with insurance customers

HOW TO LEVERAGE PERSONALIZED, INTERACTIVE VIDEO IN WEALTH MANAGEMENT

By Scott Biel | February 24, 2022
Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized inverstor care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy investors & boost your bottom line

INSURANCE DIGITAL TRANSFORMATION: WHAT’S NEXT? INDUSTRY LEADERS WEIGH IN

By Scott Biel | February 10, 2022
Doxim customer experience experts, along with insurance leaders discuss the state of customer experience in insurance, as well as insurance digital transformation

HOW TO LEVERAGE PERSONALIZED, INTERACTIVE VIDEO IN INSURANCE

By Scott Biel | January 31, 2022
Leverage the power of personalized interactive video to create engaging, interactive content that cost-effectively delivers personalized customer care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers & boost your bottom line

MEET THE NEEDS OF GREEN INVESTORS BY DIGITIZING YOUR WEALTH MANAGEMENT COMMUNICATIONS

By Scott Biel | January 20, 2022
Meet the needs of green investors by digitizing your wealth management communications. Read on for proven strategies to increase eDocument uptake

INSURANCE COMPANIES CAN REDUCE THEIR CARBON FOOTPRINT WITH A NET-ZERO EMISSIONS PLAN THAT INCLUDES CUSTOMER COMMUNICATIONS

By Scott Biel | December 3, 2021
Read how insurance companies can reduce their carbon footprint with a net-zero emissions plan that includes insurance communications. Discover proven strategies to increase eDocument uptake

WEALTH MANAGEMENT ORGANIZATIONS CAN BOOST INVESTOR EXPERIENCE THROUGH PERSONALIZED INTERACTIONS

By Scott Biel | November 23, 2021
Wealth companies must focus on achieving higher levels of satisfaction when it comes to investor engagement. Read about 4 ways to personalize wealth management communications

ESTABLISHING A SEAMLESS CX AS INVESTOR COMMUNICATIONS IN WEALTH MANAGEMENT ADVANCE

By Scott Biel | October 19, 2021
As wealth management organizations advance digitally, creating a seamless investor experience across all communication channels is key. Read more

REDUCE COMMUNICATION COSTS IN INSURANCE WITH A CCM PLATFORM

By Scott Biel | October 6, 2021
A CCM platform can reduce communication costs in insurance. Read how insurers can reduce communication costs, while preserving client engagement
Scott Biel, VP Sales, Financial Services North America at Doxim

Scott Biel

CCM in Wealth & Insurance

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