Here are all my blog posts. Enjoy the read!
Reviewing vendor relationships during core banking system changes can boost customer experience and reduce operational load. Read on for key considerations
Elevate insurance CX by simplifying your customer communications. Read how to minimize complexity when communicating with insurance customers
Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized inverstor care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy investors & boost your bottom line
Doxim customer experience experts, along with insurance leaders discuss the state of customer experience in insurance, as well as insurance digital transformation
Leverage the power of personalized interactive video to create engaging, interactive content that cost-effectively delivers personalized customer care & maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers & boost your bottom line
Meet the needs of green investors by digitizing your wealth management communications. Read on for proven strategies to increase eDocument uptake
Read how insurance companies can reduce their carbon footprint with a net-zero emissions plan that includes insurance communications. Discover proven strategies to increase eDocument uptake
Wealth companies must focus on achieving higher levels of satisfaction when it comes to investor engagement. Read about 4 ways to personalize wealth management communications
As wealth management organizations advance digitally, creating a seamless investor experience across all communication channels is key. Read more
A CCM platform can reduce communication costs in insurance. Read how insurers can reduce communication costs, while preserving client engagement

Scott Biel
CCM in Wealth & Insurance
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