Are Your Customer Communications Management Operations Prepared for Covid-19?

All organizations are forced to assess their business continuity and customer communication plans while experiencing a whirlwind and wide-spread crisis such as COVID-19.

The best strategy, of course, is to be ready before such a crisis hits, since options become more limited when disruption is in full swing. However, there are measures that can be taken now even if you have not had a chance to fully prepare.

Doxim is here to help! Download our crisis preparedness checklist to:

– Consider Context and Lessons from History
Look at the COVID-19 pandemic in the context of the entire business and history.

– Self-Diagnose Preparedness with a 1-page Checklist
Use the checklist to evaluate how prepared your customer communications management practices are for the impacts of the COVID-19 outbreak.

– Get on a Path to Your Backup Plan
Discover that you are not alone – all organizations are facing challenges and we can all rally together to find solutions.