Quick Reads (page 3)

Quick Reads

THE VALUE OF CUSTOMER COMMUNICATIONS MANAGEMENT IN BANKS AND CREDIT UNIONS

THE VALUE OF CUSTOMER COMMUNICATIONS MANAGEMENT IN BANKS AND CREDIT UNIONS

By Doxim | Mar 17, 2021
Banks and Credit Unions need to improve customer experience.
Read articles that explore the value of Customer Communication Management in banks & credit unions

BANKS AND CREDIT UNIONS CAN MITIGATE RISK THROUGH CUSTOMER AND MEMBER CENTRICITY

By Doxim | Mar 14, 2021
Banks & credit unions can mitigate fraud risk through customer and member centricity, which requires an investment in tools to gather, manage & analyze data. Learn more

IMPROVING PATIENT EXPERIENCE IN HEALTHCARE IS KEY

By Jason Pothen | Mar 11, 2021
A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more

A LOOK INTO THE CURRENT HEALTHCARE LANDSCAPE AND THE NEED TO IMPROVE PATIENT EXPERIENCE

By Jason Pothen | Mar 11, 2021
Read about digital transformation trends in healthcare; how to boost patient confidence with customer communication & ways to improve patient experience

REDESIGN YOUR UTILITY BILL TO CUT COSTS AND INCREASE CUSTOMER ENGAGEMENT

By Erin Romo | Feb 15, 2021
Redesign your utility bill to cut costs and increase customer engagement. Read what key inputs you should consider first.

DESIGN HEALTHCARE COMMUNICATIONS FOR AN IMPROVED PATIENT EXPERIENCE

By Jason Pothen | Feb 15, 2021
Improve time to payment while delivering an improved patient experience with secure digital patient communications. Read further to learn how

IMPROVE PATIENT STATEMENTS TO ACHIEVE FASTER PAYMENT OF HEALTHCARE BILLS

By Jason Pothen | Feb 15, 2021
Why aren’t healthcare patients paying their bills? A bad patient experience is part of the problem. Improve patient statements for faster payment. Read how

THE EVOLVING CUSTOMER COMMUNICATION LANDSCAPE

By Elizabeth Stephen | Feb 5, 2021
The customer communication landscape is changing. Read how to connect & reconnect with customers during COVID-19 & how to keep customers engaged
How to ensure successful utility customer communication in 2021

HOW TO ENSURE SUCCESSFUL UTILITY CUSTOMER COMMUNICATION IN 2021

By Matt Chester | Jan 26, 2021
The expectations of utility customers will continue to evolve in 2021. Discover 5 ways utility providers can enhance utility customer communication in 2021

AN AGILE APPROACH TO CUSTOMER COMMUNICATION IN UTILITIES DURING TIMES OF CRISIS

By Elizabeth Stephen | Jan 21, 2021
Doxim chatted to a customer experience expert in the utility industry about how customer communication in utilities changed during the pandemic.