Banks and Credit Unions need to improve customer experience.
Read articles that explore the value of Customer Communication Management in banks & credit unions

Banks & credit unions can mitigate fraud risk through customer and member centricity, which requires an investment in tools to gather, manage & analyze data. Learn more

A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more

Read about digital transformation trends in healthcare; how to boost patient confidence with customer communication & ways to improve patient experience

Redesign your utility bill to cut costs and increase customer engagement. Read what key inputs you should consider first.

Improve time to payment while delivering an improved patient experience with secure digital patient communications. Read further to learn how

Why aren’t healthcare patients paying their bills? A bad patient experience is part of the problem. Improve patient statements for faster payment. Read how

The expectations of utility customers will continue to evolve in 2021. Discover 5 ways utility providers can enhance utility customer communication in 2021

Doxim chatted to a customer experience expert in the utility industry about how customer communication in utilities changed during the pandemic.