Quick Reads

Quick Reads

DATA IS WHAT FUELS DIGITAL COMMUNICATION SUCCESS IN CREDIT UNIONS

By Josh Noble | Sep 15, 2021
Read how data related challenges can be alleviated, so that digital communication success in credit unions is achievable

TACTICS FOR THE SUCCESSFUL ADOPTION OF DIGITAL HEALTHCARE COMMUNICATIONS

By Jason Pothen | Aug 23, 2021
Research by Keypoint Intelligence reveals what tactics have been most successful at promoting adoption of digital healthcare communications

INTERACTIVE, PERSONALIZED VIDEOS DRIVE BETTER CUSTOMER ENGAGEMENT

By Olga Zakharenkava | Aug 19, 2021
Leverage the power of interactive, personalized video. Read about the benefits of inserting interactive personalized videos into statements & emails

THE STATE OF PAPERLESS ADOPTION FOR BILLS AND STATEMENTS IN NORTH AMERICA

By Olga Zakharenkava | Aug 16, 2021
Read more about the state of paperless adoption for bills, statements in North America as well as the tactics used to drive adoption & barriers

HOW WEALTH MANAGEMENT COMPANIES CAN IMPROVE INVESTOR EXPERIENCE

By Scott Biel | Aug 13, 2021
Read how a Customer Communication Management (CCM) platform will help wealth management companies improve investor experience

WHAT IS THE CURRENT STATE OF PAYMENT IN UTILITIES?

By Sean Kennelly | Jul 16, 2021
The pandemic has reshaped the payment landscape. Read about the current payment landscape, as well as trends shaping payment in utilities

EXPERT INSIGHTS ON IMPROVING BILL DELIVERY AND PAYMENT IN UTILITIES

By Sean Kennelly | Jul 9, 2021
Get insights from industry experts Sean Kennelly and Kate Lindstrom into how bill delivery and payment in utilities can be improved

3 CHANGES TO PATIENT COMMUNICATION IN HEALTHCARE THAT ARE HERE TO STAY

By Jason Pothen | Jul 6, 2021
Patient communication in healthcare has evolved quickly. Read how to provide a great patient communication experience, within a secure & compliant framework

HUMAN VS MACHINE: CUSTOMER ENGAGEMENT PREFERENCES IN INSURANCE

By Scott Biel | Jun 28, 2021
Allowing insurance customers to select the preferred channel on which to engage is vital. Read more about how to enable customer engagement preferences in insurance

HOW TO ACHIEVE THE BEST CUSTOMER ENGAGEMENT IN HEALTHCARE

By Jason Pothen | Jun 1, 2021
To achieve great customer engagement in healthcare, healthcare providers need to provide a multi-channel customer communication experience.