Here are all my blog posts. Enjoy the read!
HOW FINANCIAL INSTITUTIONS CAN ACHIEVE DIGITAL MATURITY Pandemic Propels Financial Institutions Towards Digital Maturity The financial services industry has long been ripe for digital disruption with many organizations already fast-tracking their digital transformation efforts – driven by consumer expectations, an…
We are proud to introduce you to our new blogger, Olga Zakharenkava, Vice President, CCM Product Management & Product Marketing at Doxim
Digitally Mature Organizations Have CX At The Core As a company’s approach to customer experience matures, the driving factor moves from information technology or line of business requirements to customer experience (CX). A digitally mature company has customer experience at…
EXPLORING THE SHIFT TOWARDS DIGITAL-FIRST FINANCIAL SERVICES Why Employees And Customers Must Be At The Center Of Transformation Covid-19’s Powerful Boost To Digital-first Financial Services The shift to digital channels was already well underway prior to 2020. However, the restrictions…
Olga Zakharenkava
Vice President, CCM Product Management & Product Marketing
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