Doxim (www.doxim.com), the leading customer engagement technology and document solutions provider for financial services and regulated industries, is proud to announce that Sunova Credit Union has selected Doxim Loan Origination to support its commercial and retail lending business.
“After working with the same vendor for decades, we were ready for a more modern, SaaS lending solution that would allow our lenders to originate all loans, retail and commercial, through a single interface,” explains Chad Willis, VP and Chief Experience Officer at Sunova Credit Union. “Doxim’s Loan Origination solution was ahead of the curve in terms of features and integrations, and we really liked their forward-thinking product roadmap as well. In fact, we were so impressed with Doxim’s vision for a single, integrated member engagement platform that we’ve decided to switch to Doxim Account Opening for member onboarding as well. We expect that our members and staff alike will benefit from Doxim’s unified approach to new product origination.”
“We’re excited to welcome Sunova to the Doxim family,” said Doxim CEO Chris Rasmussen. “By selecting integrated Doxim solutions for retail and commercial lending and account opening, Sunova will ensure that members have a consistently excellent, seamless experience when applying for a new product. Sunova’s staff members will experience increased efficiency and productivity during loan origination and account opening, and they’ll be able to use the time they save to explore members’ other financial needs and provide valuable advice and an improved member experience.”
Doxim is a technology leader for financial services, enabling critical customer communications and transforming experiences to strengthen engagement throughout the entire lifecycle. The Doxim Customer Engagement Platform helps clients communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized communications. The platform addresses key digitization, operational efficiency, and customer experience challenges through our suite of plug-and-play, integrated, SaaS solutions. Learn more at www.doxim.com.
About Sunova Credit Union
Incorporated in 1955 (then known as Stonewall Credit Union) Sunova is a vibrant, innovative, and friendly full-service financial institution dedicated to providing exceptional member experiences. With 15 branches and $2 billion in assets, Sunova serves over 45,000 members throughout Winnipeg and rural Manitoba.
Director, Creative Strategy
Sunova Credit Union