Doxim Inc., (www.doxim.com), the leading provider of web-based enhanced statement, e-statement and document imaging solutions for Canadian Credit Unions and their Service Providers, today announces full integration with the eDocument service offered by Central 1 to Credit Union customers via its MemberDirect online banking portal.
The eDocuments service allows Credit Unions to expose documents such as member facing notices (e.g. term and loan renewals), loan documents, marketing materials and tax forms (T5’s, T4RIF’s, etc.), to their members via MemberDirect online banking.
This product release follows many months of combined effort by both Doxim and Central 1 to create a very clean and complete integration between Doxim Enterprise Content Manager (ECM) and the MemberDirect online banking portal, allowing any type of document or file stored within the Doxim repository to be seamlessly and faithfully exposed to members through the MemberDirect banking portal.
The Doxim and Central 1 eDocuments initiative will help hundreds of their shared Credit Union clients across Canada to offer true e-only accounts and relationships to their members. By adopting the new eDocuments capabilities, these Credit Unions will be able to offer significantly enhanced web banking offerings to all their members.
In preparation for this announcement Doxim worked very closely with its strategic Partner League Data and its pilot client, to certify the eDocuments integration for the CGI Horizon banking platform. Doxim is now working with a number of other pilot Credit Unions to certify the Doxim ECM and eDocuments integration for the other major banking platforms used by the Doxim customer base.
Benefits of E-Documents
The MemberDirect eDocuments capability provides many significant benefits to both Credit Unions and their members:
Credit Union Benefits
- Members can self-serve documents online reducing customer service costs
- Credit Unions can decide what documents they want to expose via the MemberDirect™ portal
- Member service is improved through convenient online access to financial documents
- Member satisfaction is improved by providing an environmentally sound solution
- Faster and more convenient delivery of documents
- Ability to download documents as PDF files
- Ability to save and print documents locally
Find out more about this new service offering from Doxim at www.doxim.com/edocuments.
“We’re very excited to announce the completion of full integration between Doxim ECM and Central 1’s MemberDirect for the eDocuments service. Both organizations have worked hard to ensure that the interface between our two platforms will perform flawlessly for our joint clients, allowing them to provide online client access to any document that they choose to store in the Doxim ECM online repository.”
Chris Rasmussen, President and CEO, Doxim
“The Central 1 eDocuments initiative represents the culmination of several years of close collaboration between Doxim and Central 1 to enhance and expand document access on the MemberDirect banking portal. We are extremely pleased to see a third party repository provider create such a complete and seamless integration to our eDocuments service.”
Jens Hertha, Product Manager, Consumer Online Banking, Central 1
“The way Doxim rolled out the eDocuments integration for our CGI Horizon users means that implementing the service for other customers will be greatly simplified. As such, we look forward to bringing many more Credit Unions onto the eDocument service over the coming months.”
Scott Lewin, Director of Solutions, League Data
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Doxim Inc., headquartered in Markham, Ontario, provides a full suite of enterprise document management products and services that together provide a web-based alternative to the printing and mailing of customer-centric documents such as statements, reports, client records, check images and transaction records. Doxim’s clients comprise banks, credit unions and wealth management firms across North America. These organizations work with Doxim to strengthen their communications, improve document access, meet compliance requirements, and reduce the expense, work effort and environmental impact associated with the creation, delivery and archiving of their business critical documents. Find out more at www.doxim.com.
Sean O’Donovan, V.P. Marketing, Doxim Inc.