Here are all my blog posts. Enjoy the read!
WHAT IS THE FUTURE OF DIGITAL BANKING? Trends Shaping The Future Of Digital Banking COVID-19 has co-opted every organization’s digital transformation strategy, infusing a new sense of urgency ongoing digital. The banking industry is no stranger to digital disruption –…
HOW TO HELP CUSTOMERS EMBRACE DIGITAL COMMUNICATION IN UTILITIES What Utilities Can Do To Keep Them There Utility Customers Had No Choice But To Move Onto Digital Communication Utility customers are receiving high standards of digital services from other service…
Meet expert blogger, Mia Papanicolaou, VP, General Manager at Striata, a Doxim company. Mia helps companies improve their digital communication maturity
BUILDING A STRATEGY FOR OMNICHANNEL CX IN FINANCIAL SERVICES How Financial Services Companies Can Deliver An Omnichannel CX The COVID-19 pandemic shifted so many digital transformation plans. No-one could have foreseen such a dramatic change from customers, concerning their rapid…
Mia Papanicolaou
VP General Manager
Connect with me: