Here are all my blog posts. Enjoy the read!
Insurance is a document-heavy industry, but it doesn’t have to be a paper-heavy one – read how to achieve paperless customer communications management in insurance
Read how to achieve quick wins on your digital transformation journey using a digital communication maturity framework
Utilities Delivered On Digital Innovation, But Communication Essential To Realize Benefits
Why having a single view of communication, as well as easy access to customer data is vital to CX in financial services
Read about the digital trends shaping the future of digital banking – cloud & AI as well as enhanced, seamless omnichannel customer experiences
Many customers had no choice but to move onto digital channels in 2020. Discover 5 ways to help customers embrace digital communication in utilities
Read about the value of an omnichannel CX in financial services and how to achieve it – starting with a culture change
Meet expert blogger, Mia Papanicolaou, VP, General Manager at Striata, a Doxim company. Mia helps companies improve their digital communication maturity
Mia Papanicolaou
General Manager, Aspire CCS
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