Here are all my blog posts. Enjoy the read!
Patient communication in healthcare has evolved quickly. Read how to provide a great patient communication experience, within a secure & compliant framework
A customer communication platform can improve patient experience by providing patients with relevant information at different points in their patient journey
Discover how healthcare providers can improve patient experience which in turn improves & accelerates the revenue cycle, time-to-pay & collections.
Communication is vital for building strong patient relationships. Read about 5 ways to build better patient engagement using multichannel communications
To achieve great customer engagement in healthcare, healthcare providers need to provide a multi-channel customer communication experience.
A great digital patient experience can increase timely collections. Jason Pothen explains the value of patient-centric billing & gives a few practical ways to approach it #DigitalPatient Experience #HealthcarePayments
Ensuring accessibility in healthcare communications and services is both a commercial necessity and a business advantage. Read more
A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more
Read about digital transformation trends in healthcare; how to boost patient confidence with customer communication & ways to improve patient experience
A chat with two of Doxim’s digital communication experts about the real benefits of digital healthcare communications & best practices for adoption and success.
Jason Pothen
Regional VP, Utilities & Healthcare
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