Jason Pothen Author

Jason Pothen

Blog Posts

Here are all my blog posts. Enjoy the read!

3 CHANGES TO PATIENT COMMUNICATION IN HEALTHCARE THAT ARE HERE TO STAY

By Jason Pothen | July 6, 2021
Patient communication in healthcare has evolved quickly. Read how to provide a great patient communication experience, within a secure & compliant framework

HOW PROACTIVE HEALTHCARE COMMUNICATIONS CAN IMPROVE PATIENT EXPERIENCE

By Jason Pothen | July 6, 2021
A customer communication platform can improve patient experience by providing patients with relevant information at different points in their patient journey

IMPROVE PATIENT EXPERIENCE AND ACCELERATE YOUR TIME-TO-PAY

By Jason Pothen | June 2, 2021
Discover how healthcare providers can improve patient experience which in turn improves & accelerates the revenue cycle, time-to-pay & collections.

5 WAYS TO BUILD BETTER PATIENT ENGAGEMENT USING MULTI-CHANNEL COMMUNICATIONS

By Jason Pothen | June 1, 2021
Communication is vital for building strong patient relationships. Read about 5 ways to build better patient engagement using multichannel communications

HOW TO ACHIEVE THE BEST CUSTOMER ENGAGEMENT IN HEALTHCARE

By Jason Pothen | June 1, 2021
To achieve great customer engagement in healthcare, healthcare providers need to provide a multi-channel customer communication experience.

HOW A DIGITAL PATIENT EXPERIENCE CAN INCREASE TIMELY COLLECTIONS

By Jason Pothen | April 29, 2021
A great digital patient experience can increase timely collections. Jason Pothen explains the value of patient-centric billing & gives a few practical ways to approach it #DigitalPatient Experience #HealthcarePayments

ACCESSIBILITY IN HEALTHCARE COMMUNICATIONS IS VITALLY IMPORTANT

By Jason Pothen | March 18, 2021
Ensuring accessibility in healthcare communications and services is both a commercial necessity and a business advantage. Read more

IMPROVING PATIENT EXPERIENCE IN HEALTHCARE IS KEY

By Jason Pothen | March 11, 2021
A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more

A LOOK INTO THE CURRENT HEALTHCARE LANDSCAPE AND THE NEED TO IMPROVE PATIENT EXPERIENCE

By Jason Pothen | March 11, 2021
Read about digital transformation trends in healthcare; how to boost patient confidence with customer communication & ways to improve patient experience

DON’T DELAY YOUR SHIFT TO DIGITAL HEALTHCARE COMMUNICATIONS

By Jason Pothen | March 4, 2021
A chat with two of Doxim’s digital communication experts about the real benefits of digital healthcare communications & best practices for adoption and success.
Jason-Pothen-author

Jason Pothen

Regional VP, Utilities & Healthcare

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