Here are all my blog posts. Enjoy the read!
A great patient engagement journey begins with effective patient communications. Discover 4 ways you can leverage communications to improve patient engagement
How can your healthcare organization meet the expectations of today’s patients? Read about 5 key benefits of customer communications management in healthcare
Research by Keypoint Intelligence reveals what tactics have been most successful at promoting adoption of digital healthcare communications
Read how a digital communication and payment system can lead to increased patient engagement and accelerate healthcare collections
Audit, design, align & enhance your customer communications to improve Patient Experience Management. You can achieve this in four phases – read more
Patient communication in healthcare has evolved quickly. Read how to provide a great patient communication experience, within a secure & compliant framework
A customer communication platform can improve patient experience by providing patients with relevant information at different points in their patient journey
Discover how healthcare providers can improve patient experience which in turn improves & accelerates the revenue cycle, time-to-pay & collections.
Communication is vital for building strong patient relationships. Read about 5 ways to build better patient engagement using multichannel communications
To achieve great customer engagement in healthcare, healthcare providers need to provide a multi-channel customer communication experience.
Jason Pothen
Regional VP, Utilities & Healthcare
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