Jason Pothen Author

Jason Pothen

Blog Posts

Here are all my blog posts. Enjoy the read!

HOW A DIGITAL PATIENT EXPERIENCE CAN INCREASE TIMELY COLLECTIONS

By Jason Pothen | April 29, 2021
A great digital patient experience can increase timely collections. Jason Pothen explains the value of patient-centric billing & gives a few practical ways to approach it #DigitalPatient Experience #HealthcarePayments

ACCESSIBILITY IN HEALTHCARE COMMUNICATIONS IS VITALLY IMPORTANT

By Jason Pothen | March 18, 2021
Ensuring accessibility in healthcare communications and services is both a commercial necessity and a business advantage. Read more

IMPROVING PATIENT EXPERIENCE IN HEALTHCARE IS KEY

By Jason Pothen | March 11, 2021
A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more

A LOOK INTO THE CURRENT HEALTHCARE LANDSCAPE AND THE NEED TO IMPROVE PATIENT EXPERIENCE

By Jason Pothen | March 11, 2021
Read about digital transformation trends in healthcare; how to boost patient confidence with customer communication & ways to improve patient experience

DON’T DELAY YOUR SHIFT TO DIGITAL HEALTHCARE COMMUNICATIONS

By Jason Pothen | March 4, 2021
A chat with two of Doxim’s digital communication experts about the real benefits of digital healthcare communications & best practices for adoption and success.

DESIGN HEALTHCARE COMMUNICATIONS FOR AN IMPROVED PATIENT EXPERIENCE

By Jason Pothen | February 15, 2021
Improve time to payment while delivering an improved patient experience with secure digital patient communications. Read further to learn how

IMPROVE PATIENT STATEMENTS TO ACHIEVE FASTER PAYMENT OF HEALTHCARE BILLS

By Jason Pothen | February 15, 2021
Why aren’t healthcare patients paying their bills? A bad patient experience is part of the problem. Improve patient statements for faster payment. Read how

IMPROVE TIME TO PAYMENT WITH ONLINE PATIENT STATEMENTS

By Jason Pothen | January 4, 2021
How healthcare providers can improve time to payment while delivering a modern patient experience, within a secure & compliant framework with online patient statements.

4 TIPS FOR IMPROVED PATIENT COMMUNICATIONS IN HEALTHCARE

By Jason Pothen | November 30, 2020
Read how to combat declining margins and engage your clients by developing a new revenue stream in patient communications in healthcare

DELIVERING A BETTER PATIENT COMMUNICATION EXPERIENCE

By Jason Pothen | November 30, 2020
Patient communication needs to be clear & easy to understand. Read how healthcare providers can provide a better patient communication experience
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Jason Pothen

Regional VP, Utilities & Healthcare

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