Jason Pothen Author

Jason Pothen

Blog Posts

Here are all my blog posts. Enjoy the read!

THE BENEFITS OF SHIFTING TO DIGITAL HEALTHCARE COMMUNICATIONS

By Jason Pothen | April 6, 2022
Read about the current state of healthcare communications along with best practices for moving patients and healthcare organizations toward digital maturity

HEALTHCARE INSURERS CAN LEVERAGE PERSONALIZED, INTERACTIVE VIDEO TO IMPROVE MEMBER ENGAGEMENT

By Jason Pothen | March 9, 2022
Leverage the power of video to deliver engaging, interactive, and cost-effective member experiences that drive increased loyalty and revenue. Schedule a demo to learn more

HOW CAN HEALTH INSURANCE COMPANIES REDUCE THEIR CARBON FOOTPRINT?

By Jason Pothen | February 8, 2022
Read how health insurance companies can reduce their carbon footprint with a net-zero emissions plan that includes health insurance communications. Discover proven strategies to increase paperless adoption

HEALTHCARE ORGANIZATIONS CAN IMPROVE PATIENT EXPERIENCE THROUGH PERSONALIZED INTERACTIONS

By Jason Pothen | December 15, 2021
Healthcare organizations must focus on achieving higher levels of satisfaction when it comes to patient engagement. Read about 4 ways to personalize healthcare communications

HOW TO MAXIMIZE PAPERLESS ADOPTION IN HEALTHCARE

By Jason Pothen | November 16, 2021
Read about key barriers to achieving paperless adoption targets in healthcare, identified by Keypoint Intelligence and how to overcome them

WHY HEALTHCARE PROVIDERS NEED TO FOCUS ON THE PATIENT ENGAGEMENT JOURNEY

By Jason Pothen | October 13, 2021
A great patient engagement journey begins with effective patient communications. Discover 4 ways you can leverage communications to improve patient engagement

THE VALUE OF CUSTOMER COMMUNICATIONS MANAGEMENT IN HEALTHCARE

By Jason Pothen | October 1, 2021
How can your healthcare organization meet the expectations of today’s patients? Read about 5 key benefits of customer communications management in healthcare

TACTICS FOR THE SUCCESSFUL ADOPTION OF DIGITAL HEALTHCARE COMMUNICATIONS

By Jason Pothen | August 23, 2021
Research by Keypoint Intelligence reveals what tactics have been most successful at promoting adoption of digital healthcare communications

ACCELERATE HEALTHCARE COLLECTIONS THROUGH BETTER PATIENT ENGAGEMENT

By Jason Pothen | August 18, 2021
Read how a digital communication and payment system can lead to increased patient engagement and accelerate healthcare collections

A 4-PHASE APPROACH TO ELEVATING PATIENT EXPERIENCE MANAGEMENT THROUGH COMMUNICATION

By Jason Pothen | August 6, 2021
Audit, design, align & enhance your customer communications to improve Patient Experience Management. You can achieve this in four phases – read more
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Jason Pothen

Regional VP, Utilities & Healthcare

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