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WHY YOU MAY NEED A DIGITAL COMMUNICATION MATURITY FRAMEWORK

January 17, 2021
Organizations need to improve consistency of communication. Read how a digital communication maturity framework can help

HOW TO MAKE YOUR UTILITY BILL AND PAYMENT PROCESS SUPER EASY FOR CUSTOMERS

January 14, 2021
Read how to make your utility bill and payment process super easy for customers by optimizing the customer experience

PODCAST: MEETING CLIENT COMMUNICATION EXPECTATIONS

January 12, 2021
UNTANGLING FINTECH: MEETING CLIENT COMMUNICATION EXPECTATIONS How to manage financial communications in a way that will meet, and exceed, client expectations The investment advisor is usually the initial and primary client contact and thus, first source of communication. However, during the customer lifecycle with the business, regular client communication is necessary to evolve…

Doxim Expands Market Reach, Acquires a Leader in Regulated Customer Communications

December 30, 2020
Acquisition continues the enhancement of Doxim’s CCM strategy for regulated omni-channel customer communications. Detroit, December 29, 2020 –  Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has…

Doxim Brings Accessible Documents to CCM Omni-Channel Communications

December 15, 2020
Doxim’s Industry-Leading CCM Platform delivers Document Accessibility Compliance Across All Communications Detroit, December 14, 2020 – Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced its comprehensive Doxim Accessibility solution,…

COMMUNICATION IS KEY IN DIGITAL INNOVATION FOR UTILITIES

December 4, 2020
Utilities Delivered On Digital Innovation, But Communication Essential To Realize Benefits

CUSTOMER DATA IS VITAL TO CX IN FINANCIAL SERVICES

November 30, 2020
Why having a single view of communication, as well as easy access to customer data is vital to CX in financial services

HOW FINANCIAL INSTITUTIONS CAN IMPROVE CUSTOMER EXPERIENCE

November 30, 2020
Are financial institutions engaging customers effectively in this new era of digital CX? Read how financial institutions can improve customer experience

DELIVERING A BETTER PATIENT COMMUNICATION EXPERIENCE

November 30, 2020
Patient communication needs to be clear & easy to understand. Read how healthcare providers can provide a better patient communication experience

EXPANDING INTO PATIENT COMMUNICATION SERVICES IS A GOLDEN OPPORTUNITY

November 30, 2020
Read why healthcare suppliers such as RCM companies should consider the addition of print & digital patient communication services & why outsourcing is best