HOW TO MAKE YOUR UTILITY BILL AND PAYMENT PROCESS SUPER EASY FOR CUSTOMERS
Read how to make your utility bill and payment process super easy for customers by optimizing the customer experience
PODCAST: MEETING CLIENT COMMUNICATION EXPECTATIONS
UNTANGLING FINTECH: MEETING CLIENT COMMUNICATION EXPECTATIONS How to manage financial communications in a way that will meet, and exceed, client expectations The investment advisor is usually the initial and primary client contact and thus, first source of communication. However, during the customer lifecycle with the business, regular client communication is necessary to evolve…
Doxim Expands Market Reach, Acquires a Leader in Regulated Customer Communications
Acquisition continues the enhancement of Doxim’s CCM strategy for regulated omni-channel customer communications. Detroit, December 29, 2020 – Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has…
Doxim Brings Accessible Documents to CCM Omni-Channel Communications
Doxim’s Industry-Leading CCM Platform delivers Document Accessibility Compliance Across All Communications Detroit, December 14, 2020 – Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced its comprehensive Doxim Accessibility solution,…
COMMUNICATION IS KEY IN DIGITAL INNOVATION FOR UTILITIES
Utilities Delivered On Digital Innovation, But Communication Essential To Realize Benefits
CUSTOMER DATA IS VITAL TO CX IN FINANCIAL SERVICES
Why having a single view of communication, as well as easy access to customer data is vital to CX in financial services
HOW FINANCIAL INSTITUTIONS CAN IMPROVE CUSTOMER EXPERIENCE
Are financial institutions engaging customers effectively in this new era of digital CX? Read how financial institutions can improve customer experience
DELIVERING A BETTER PATIENT COMMUNICATION EXPERIENCE
Patient communication needs to be clear & easy to understand. Read how healthcare providers can provide a better patient communication experience
EXPANDING INTO PATIENT COMMUNICATION SERVICES IS A GOLDEN OPPORTUNITY
Read why healthcare suppliers such as RCM companies should consider the addition of print & digital patient communication services & why outsourcing is best
WHAT IS THE FUTURE OF DIGITAL BANKING?
Read about the digital trends shaping the future of digital banking – cloud & AI as well as enhanced, seamless omnichannel customer experiences