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ACCESSIBILITY: WHAT IS ACCESSIBILITY IN CUSTOMER COMMUNICATIONS MANAGEMENT? AND WHY IS IT CRITICAL THAT ORGANIZATIONS COMPLY?

March 24, 2021
Read more about accessibility in customer communications management, and what companies in the US, Canada & the UK should do to ensure compliance

THE VALUE OF CUSTOMER COMMUNICATIONS MANAGEMENT IN BANKS AND CREDIT UNIONS

March 17, 2021
Banks and Credit Unions need to improve customer experience.
Read articles that explore the value of Customer Communication Management in banks & credit unions

Doxim Acquires Pennsylvania-Based Customer Experience and Communications Specialist, Level One

March 16, 2021
Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has acquired Level One, a specialist in customer experience and communication solutions. “Through the acquisition of Level One, Doxim…

BANKS AND CREDIT UNIONS CAN MITIGATE RISK THROUGH CUSTOMER AND MEMBER CENTRICITY

March 14, 2021
Banks & credit unions can mitigate fraud risk through customer and member centricity, which requires an investment in tools to gather, manage & analyze data. Learn more

IMPROVING PATIENT EXPERIENCE IN HEALTHCARE IS KEY

March 11, 2021
A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more

A LOOK INTO THE CURRENT HEALTHCARE LANDSCAPE AND THE NEED TO IMPROVE PATIENT EXPERIENCE

March 11, 2021
Read about digital transformation trends in healthcare; how to boost patient confidence with customer communication & ways to improve patient experience

Motor City Community Credit Union partners with Doxim to Add Self-Service Account Opening and Loan Origination

March 4, 2021
New solution provides a unique level of interoperability and seamless integration with existing services, providing members with a truly omnichannel account opening and loan origination experience.

REDESIGN YOUR UTILITY BILL TO CUT COSTS AND INCREASE CUSTOMER ENGAGEMENT

February 15, 2021
Redesign your utility bill to cut costs and increase customer engagement. Read what key inputs you should consider first.

DESIGN HEALTHCARE COMMUNICATIONS FOR AN IMPROVED PATIENT EXPERIENCE

February 15, 2021
Improve time to payment while delivering an improved patient experience with secure digital patient communications. Read further to learn how

IMPROVE PATIENT STATEMENTS TO ACHIEVE FASTER PAYMENT OF HEALTHCARE BILLS

February 15, 2021
Why aren’t healthcare patients paying their bills? A bad patient experience is part of the problem. Improve patient statements for faster payment. Read how