CUSTOMER COMMUNICATION MANAGEMENT IN INSURANCE IS NECESSARY TO ENHANCE CUSTOMER EXPERIENCE
Read about the CX & digital challenges insurers are facing today & how Customer Communication Management in insurance can improve CX
CUSTOMER COMMUNICATIONS MANAGEMENT IN UTILITIES ‘RECONNECTS’ UTILITIES WITH CUSTOMERS.
Utilities need to have a better relationship with their customers. A look at the critical role of Customer Communications Management in Utilities
THE VALUE OF OMNICHANNEL CUSTOMER COMMUNICATIONS IN WEALTH MANAGEMENT
Discover the value of omnichannel customer communications in wealth management & how dividing it into smaller projects can deliver quick win improvements to CX
A SINGULAR FOCUS ON COSTS COULD BE DAMAGING CUSTOMER EXPERIENCE IN INSURANCE
Cutting costs doesn’t cut it with insurance customers. Read why a focus on enhancing customer experience in insurance is more important & how to begin
5 TRENDS INFLUENCING CUSTOMER COMMUNICATIONS IN UTILITIES
Knowing the future of utility communications is a top priority for utility leaders. Discover 5 trends influencing customer communication management in utilities
ACCESSIBILITY: WHAT IS ACCESSIBILITY IN CUSTOMER COMMUNICATIONS MANAGEMENT? AND WHY IS IT CRITICAL THAT ORGANIZATIONS COMPLY?
Read more about accessibility in customer communications management, and what companies in the US, Canada & the UK should do to ensure compliance
THE VALUE OF CUSTOMER COMMUNICATIONS MANAGEMENT IN BANKS AND CREDIT UNIONS
Banks and Credit Unions need to improve customer experience.
Read articles that explore the value of Customer Communication Management in banks & credit unions
Read articles that explore the value of Customer Communication Management in banks & credit unions
Doxim Acquires Pennsylvania-Based Customer Experience and Communications Specialist, Level One
Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced that it has acquired Level One, a specialist in customer experience and communication solutions. “Through the acquisition of Level One, Doxim…
BANKS AND CREDIT UNIONS CAN MITIGATE RISK THROUGH CUSTOMER AND MEMBER CENTRICITY
Banks & credit unions can mitigate fraud risk through customer and member centricity, which requires an investment in tools to gather, manage & analyze data. Learn more
IMPROVING PATIENT EXPERIENCE IN HEALTHCARE IS KEY
A digital-first patient communication strategy can help enhance the patient experience in healthcare. Read further to learn more