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REDESIGN YOUR UTILITY BILL TO CUT COSTS AND INCREASE CUSTOMER ENGAGEMENT

February 15, 2021
Redesign your utility bill to cut costs and increase customer engagement. Read what key inputs you should consider first.

DESIGN HEALTHCARE COMMUNICATIONS FOR AN IMPROVED PATIENT EXPERIENCE

February 15, 2021
Improve time to payment while delivering an improved patient experience with secure digital patient communications. Read further to learn how

IMPROVE PATIENT STATEMENTS TO ACHIEVE FASTER PAYMENT OF HEALTHCARE BILLS

February 15, 2021
Why aren’t healthcare patients paying their bills? A bad patient experience is part of the problem. Improve patient statements for faster payment. Read how

Latest Release of Doxim CEM Delivers an Engaging and Modern Digital Origination Experience

February 8, 2021
New release features end-to-end self-service lending, expanded API connectivity, and productivity enhancements Toronto, February XYZ, 2021 – Doxim® (www.doxim.com), the leading customer communications management (CCM) and engagement technology provider serving financial and regulated markets, today announced the general availability of…

THE EVOLVING CUSTOMER COMMUNICATION LANDSCAPE

February 5, 2021
The customer communication landscape is changing. Read how to connect & reconnect with customers during COVID-19 & how to keep customers engaged

HOW TO ENSURE SUCCESSFUL UTILITY CUSTOMER COMMUNICATION IN 2021

January 26, 2021
The expectations of utility customers will continue to evolve in 2021. Discover 5 ways utility providers can enhance utility customer communication in 2021

AN AGILE APPROACH TO CUSTOMER COMMUNICATION IN UTILITIES DURING TIMES OF CRISIS

January 21, 2021
Doxim chatted to a customer experience expert in the utility industry about how customer communication in utilities changed during the pandemic.

WHY YOU MAY NEED A DIGITAL COMMUNICATION MATURITY FRAMEWORK

January 17, 2021
Organizations need to improve consistency of communication. Read how a digital communication maturity framework can help

HOW TO MAKE YOUR UTILITY BILL AND PAYMENT PROCESS SUPER EASY FOR CUSTOMERS

January 14, 2021
Read how to make your utility bill and payment process super easy for customers by optimizing the customer experience

PODCAST: MEETING CLIENT COMMUNICATION EXPECTATIONS

January 12, 2021
UNTANGLING FINTECH: MEETING CLIENT COMMUNICATION EXPECTATIONS How to manage financial communications in a way that will meet, and exceed, client expectations The investment advisor is usually the initial and primary client contact and thus, first source of communication. However, during the customer lifecycle with the business, regular client communication is necessary to evolve…