How to Communicate with Customers in a Digital Branchless Reality
How can you provide an exceptional customer experience in a time when you may never see or hear your customers?
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Watch this on-demand webinar featuring The Financial Brand's Jim Marous and Doxim's Olga Zakharenkava, and learn how to provide an exceptional customer experience in a time when you may never see or hear your customers.
- Analysis of rapidly shifting trends in customer behavior and expectations
- Insight and tips on providing exceptional CX without face-to-face interaction
- A digital banking “reality check” on your digital readiness and the broader competitive landscape
- Tools, strategies and technologies to prioritize to make branchless banking a reality, fast
Doxim is the customer communications management and engagement technology leader serving financial and regulated markets, providing omnichannel document and payment solutions that transform experiences to strengthen engagement throughout the entire lifecycle. The Doxim Platform helps clients communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized communications and easy-to-use payment processes. The platform addresses key digitization, operational efficiency, and customer experience challenges through our suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at www.doxim.com.
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