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Medical team accesses ADA document


Healthcare Communications - ADA Compliance

Under the Americans with Disabilities Act (ADA), US healthcare providers must ensure that all their facilities and services are accessible to Persons with Disabilities (PWD). However, the ADA also places obligation on healthcare organizations that communicate with patients in any way to ensure accessibility in healthcare communications.

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Your healthcare facility might be ADA compliant, but are your digital communications? Are you addressing the needs of your PWD (Persons with Disabilities) patient population?

Key Takeaways:

  • How the Americans with Disabilities Act (ADA) applies to your digital properties, including online documents
  • How accessible documents empower a better patient experience
  • What an accessible document solution looks like, and how it works

Doxim is the customer communications management and engagement technology leader serving highly regulated markets, including financial services, utilities and healthcare. We provide omnichannel document and payment solutions that transform experiences and strengthen engagement throughout the entire lifecycle.

The Doxim Platform helps clients communicate reliably and effectively, improves cross-sell and upsell opportunities, and drives increased loyalty and wallet share through personalized communications and easy-to-use payment processes. The platform addresses key digitization, operational efficiency, and customer experience challenges through our suite of plug-and-play, integrated, SaaS software and technology solutions. Learn more at

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