Erin Romo Author

Erin Romo

Blog Posts

Here are all my blog posts. Enjoy the read!

MAKE IT EASIER FOR CUSTOMERS TO PAY UTILITY BILLS

By Erin Romo | January 14, 2021
MAKE IT EASIER FOR CUSTOMERS TO PAY UTILITY BILLS    Why Optimizing CX In Utility Bills is critical   One of the most important factors for the ongoing health of a utility is the time it takes to receive payment; a measure that has been under additional pressure during the COVID-19 pandemic. For those utilities offering…

HOW TO MAKE YOUR UTILITY BILL AND PAYMENT PROCESS SUPER EASY FOR CUSTOMER

By Erin Romo | January 14, 2021
HOW TO MAKE YOUR UTILITY BILL AND PAYMENT PROCESS SUPER EASY FOR CUSTOMER  Optimize The Utility Bill And Payment CX  Today’s utility customers are exposed to high standards of customer experience from other sectors, such as financial services and insurance. It shouldn’t…

INTRODUCING ERIN ROMO, VICE PRESIDENT, UTILITIES VERTICAL LEAD AT DOXIM

By Erin Romo | January 12, 2021
Introducing Erin Romo, Vice President, Utilities Vertical Lead at Doxim We are proud to introduce you to our new, expert blogger, Erin Romo, Vice President, Utilities Vertical Lead at Doxim. Erin will be blogging on customer communication topics, specifically related to the utility…
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Erin Romo

Vice President, Utilities Vertical Lead

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