Digital transformation for customer communications

Introduction

Data Analysts: The Scientists Behind the Art of Community Finance

Banks and credit unions run on data. But given how much data there is, and how difficult it is to get it all in one place, providing insights to the people who need them to make informed decisions for the best future of your organization and its customers is a full time job. Your full time job! So, you, the data analyst, run the place, but doesn’t it feel sometimes that nobody understands how you really do this?

Data Analysts: The Scientists Behind the Art of Community Finance

“Can I get you to run a report? Meeting’s in twenty minutes!”

Banks and credit unions run on data. But given how much data there is, and how difficult it is to get it all in one place, providing insights to the people who need them to make informed decisions for the best future of your organization and its customers is a full time job. Your full time job! So, you, the data analyst, run the place, but doesn’t it feel sometimes that nobody understands how you really do this?

The truth is, nobody really understands how exactly you do what you do:

Data analysts, we hear you! If you’re feeling overworked and misunderstood, consider this post an ode to your everyday heroism.

We understand the challenges you face, so here’s a fun list of just a few situations you are probably facing day-to-day. Sound familiar?
1. Working with old systems. Sometimes really old.
Its-been-84-years
2. Knowing that big banks have an army of people that do the job that you do.
Big Banks Work
3. Getting urgent and ever-changing data analysis requests from the management
Urgent Request
4. Looking forward to the End of quarter as your favourite time of the year
Year End
5. Having to manually slide, dice, and combinee data? No big thing!
Manually work is easy work
6. Getting surprising results and errors when report is already due?
Surprised

In today’s rapidly-evolving financial world, using data effectively is the key to keeping credit unions and banks nimble and adaptable. But, as you know, it’s no easy task! Every day, analysts just like you find themselves juggling multiple technologies and platforms, and trying to collate data from legacy systems that don’t interconnect.

And yet somehow, in the face of these challenges, bank and CU data analysis teams – in various departments! – have emerged as the leaders of the digital revolution in community finance. They coax timely insights out of old systems and help executives make better decisions across the whole organization. But even more importantly, they are also the people with their eyes on how to implement new innovative technology, from reporting, to big data analytics, to AI, to social media sentiment analysis.

For your role as tech whisperers, data wizards, and heralds of the digital revolution, Doxim salutes you, data analysts. Now, where’s my report?

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