Creating Financial Services Agility in a Digital-First world

The banking ecosystem has significantly changed in the last decade. Channels and choice are becoming more prevalent, adding more complexity to an already crowded marketplace. Moreover, as banks and credit unions rush to scale up capabilities in a new digital-first…

Doxim Acquires Striata, a Leading Digital-First CCM Platform

New technology further enhances Doxim’s ability to power digital customer communications in regulated industries DETROIT, MI – SEPTEMBER 15, 2020 Doxim(R), a leader in Customer Communications Management (CCM) software and services, today announced it has acquired Striata, a leading provider…

CCM Adoption: Business Drivers and Obstacles

Today’s increasingly demanding and connected customers expect your company to touch base frequently, but only with relevant and genuinely useful communications. To create these personal connections for their many thousands of customers, businesses are recognizing the need for customer communication…

The Evolution of CCM: The New Customer Experience Imperative

As consumer expectations around instant access to timely, relevant information continue to rise, the customer communications industry is evolving to meet them. For this reason, customer communication management (CCM) has evolved rapidly in the last few years, to a new,…

White Paper: Leverage The Power of Communications to Enable Patient Care Quality and Profitability

Today’s healthcare environment is a complex matrix of payers, providers and patients. Without the high quality of communication between all parts involved, providing great patient experience and outcomes is hardly possible. Luckily, this whitepaper will help you leverage the power…

eBook: Discover 10 key steps that will maximize the performance of your email marketing programs

Email marketing is an essential part of every financial marketer’s toolkit. But without the right focus, research and tools, you are likely to miss out on the success that your competitors are already enjoying. Stop sending underperforming email! How? This…