Redesign your utility bill to cut costs and increase customer engagement. Read what key inputs you should consider first.
Doxim launches a new feature on its utility payments platform that allows customers to make a donation to a registered charity when paying their utility bill
Improve time to payment while delivering an improved patient experience with secure digital patient communications. Read further to learn how
Why aren’t healthcare patients paying their bills? A bad patient experience is part of the problem. Improve patient statements for faster payment. Read how
The customer communication landscape is changing. Read how to connect & reconnect with customers during COVID-19 & how to keep customers engaged
The expectations of utility customers will continue to evolve in 2021. Discover 5 ways utility providers can enhance utility customer communication in 2021
Doxim chatted to a customer experience expert in the utility industry about how customer communication in utilities changed during the pandemic.
Organizations need to improve consistency of communication. Read how a digital communication maturity framework can help
Read how to make your utility bill and payment process super easy for customers by optimizing the customer experience
Utilities Delivered On Digital Innovation, But Communication Essential To Realize Benefits