Blog Posts
Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement
Why Personalizing Credit Unions’ Member Communications Is Key
In the shift to CXM, credit unions’ member communications need to be personalized. Read about 4 ways to personalize credit union member communications
Creating an Optimal Customer Experience in Banking, as Customer Needs and Preferences Change
Discover the next generation digital transformation trends that banks should track & respond to, to ensure an optimal customer experience in banking
Reduce Payment Frictions in Utilities and Increase Speed to Pay
Reducing payment frictions in utilities can encourage consumers to use digital and automatic payments and increase speed to pay. Read how
Drive Insurance Customer Experience Initiatives with Innovative Customer Communications
Insurers can drive insurance customer experience initiatives with innovative customer communications. Read about 3 key considerations
How a Customer Communications Management Platform Can Help Banks Improve Customer Experience
Banks need to improve CX to remain relevant and competitive. Read about three ways a Customer Communications Management platform can enhance CX in banking
Establishing a Seamless CX as Investor Communications in Wealth Management Advance
As wealth management organizations advance digitally, creating a seamless investor experience across all communication channels is key. Read more
How a CCM Platform Can Reduce Communication Costs for Banks
A CCM platform can reduce communication costs for banks. Read how banks can reduce communication costs, while preserving client engagement
Bringing Utility Customer Communications Management Under One Umbrella
Each unique vendor adds costs, so Matt Chester says utility customer communications management should be under one umbrella. Read more
Why Healthcare Providers Need to Focus on the Patient Engagement Journey
A great patient engagement journey begins with effective patient communications. Discover 4 ways you can leverage communications to improve patient engagement