Blog posts (page 5)

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Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

ARE UTILITIES PAYING ENOUGH ATTENTION TO ACCESSIBILITY?

Mar 18, 2021
: ARE UTILITIES PAYING ENOUGH ATTENTION TO ACCESSIBILITY?
Accessibility in utilities is both a commercial necessity and a business advantage. Read how utilities can ensure all digital assets are accessible

Introducing, Scott Biel, VP Sales, Financial Services North America at Doxim

Mar 17, 2021
Scott Biel, VP sales, financial services North America
Read on to learn more about our new expert blogger, Scott Biel, VP sales, financial services, North America & his view on the changing CCM & CEM landscape

THE IMPORTANCE OF DATA TO THE FUTURE UTILITY

Mar 14, 2021
The importance of data to the future utility
Utilities need to digitally transform customer service and communication. Read why data is the foundation of the future utility

INVESTING IN OMNICHANNEL COMMUNICATIONS IN BANKS AND CREDIT UNIONS IS CRITICAL

Mar 9, 2021
Read why investing in omnichannel communication in banks and credit unions is a key strategy for 2021

DON’T DELAY YOUR SHIFT TO DIGITAL HEALTHCARE COMMUNICATIONS

Mar 4, 2021
A chat with two of Doxim’s digital communication experts about the real benefits of digital healthcare communications & best practices for adoption and success.

MITIGATE THE RISK OF REVERSE DIGITAL TRANSFORMATION IN 2021

Mar 4, 2021
MITIGATE THE RISK OF REVERSE DIGITAL TRANSFORMATION IN 2021
Mitigate the risk of reverse digital transformation by ensuring that new digital users are comfortable enough not to move away from digital

WHY A DIGITAL COMMUNICATION MATURITY FRAMEWORK IS KEY

Mar 4, 2021
WHY A DIGITAL COMMUNICATION MATURITY FRAMEWORK IS KEY
Read how to achieve quick wins on your digital transformation journey using a digital communication maturity framework

A FUTURE CUSTOMER COMMUNICATIONS STRATEGY IS ABOUT CUSTOMER COMMUNICATION PREFERENCES, INNOVATIONS AND TRENDS – NOT THE ‘NEW NORMAL’!

Feb 26, 2021
Customers’ communication preferences are constantly shifting, so organizations must ensure their customer communication strategies are aligned accordingly. Read more

BANKS AND CREDIT UNIONS NEED A CCM PLATFORM THAT REDUCES COMMUNICATION COSTS

Feb 22, 2021
Why banks and credit unions need a CCM Platform that reduces communication costs and improves customer engagement

A COMPREHENSIVE CUSTOMER ENGAGEMENT MANAGEMENT PLATFORM SOLVES MANY OF TODAY’S CHALLENGES

Feb 21, 2021
A Customer Engagement Management Platform offers cost savings, resource optimization and is the foundation of providing a better CX. Read more

Our bloggers

Erin Romo


CCM in Utilities
 

James Hall


CCM in Europe

Jason Pothen


CCM in Healthcare

Josh Noble


CCM for Banks and Credit Unions

Kate Lindstrom


Utility Services

Olga Zakharenkava 


CCM Strategy
 

Scott Biel


CCM in Wealth & Insurance 

Sean Kennelly


CEM and Payments
 

Guest bloggers

Elizabeth Stephen


Customer Engagement Strategy

Keypoint Intelligence


CCM Industry Experts

Matt Chester


Utility Technology

Mia Papanicolaou


Customer Communication Strategy