Blog posts (page 5)

BLOG

Doxim’s Expert Bloggers Discuss And Share Tips On Various Topics Related To Customer Communications and Engagement

A CCM PLATFORM CAN REDUCE COMMUNICATION COSTS FOR CREDIT UNIONS

Dec 7, 2021
A CCM platform can reduce communication costs for credit unions. Read how credit unions can reduce communication costs, while enhancing member engagement

INSURANCE COMPANIES CAN REDUCE THEIR CARBON FOOTPRINT WITH A NET-ZERO EMISSIONS PLAN THAT INCLUDES CUSTOMER COMMUNICATIONS

Dec 3, 2021
Read how insurance companies can reduce their carbon footprint with a net-zero emissions plan that includes insurance communications. Discover proven strategies to increase eDocument uptake

PERSONALIZED, INTERACTIVE VIDEO DRIVES BETTER CUSTOMER ENGAGEMENT

Dec 2, 2021
Leverage the power of video to create engaging, interactive content that cost-effectively delivers personalized customer care and maximizes ROI at scale. Read how Doxim CCM Interactive Video can augment your operations, satisfy customers, and boost your bottom line

WEALTH MANAGEMENT ORGANIZATIONS CAN BOOST INVESTOR EXPERIENCE THROUGH PERSONALIZED INTERACTIONS

Nov 23, 2021
Wealth companies must focus on achieving higher levels of satisfaction when it comes to investor engagement. Read about 4 ways to personalize wealth management communications

DELIVER A SEAMLESS CUSTOMER EXPERIENCE IN UTILITIES WITH OMNICHANNEL COMMUNICATIONS

Nov 18, 2021
Deliver a seamless customer experience in utilities with omnichannel communications
Enhance customer experience in utilities with seamless, omnichannel digital communications. Read about 3 key principles

HOW TO MAXIMIZE PAPERLESS ADOPTION IN HEALTHCARE

Nov 16, 2021
HOW TO MAXIMIZE PAPERLESS ADOPTION IN HEALTHCARE feature image
Read about key barriers to achieving paperless adoption targets in healthcare, identified by Keypoint Intelligence and how to overcome them

TRANSFORMING BUSINESS ACCOUNT & LOAN ORIGINATION TO IMPROVE CUSTOMER EXPERIENCE

Nov 11, 2021
TRANSFORMING BUSINESS ACCOUNT & LOAN ORIGINATION TO IMPROVE CUSTOMER EXPERIENCE feature image
Business customers now expect a frictionless account opening & lending process that can take place from the comfort of their office. Read how to transform business account & loan origination

WHY PERSONALIZING CREDIT UNIONS’ MEMBER COMMUNICATIONS IS KEY

Nov 10, 2021
In the shift to CXM, credit unions’ member communications need to be personalized. Read about 4 ways to personalize credit union member communications

CREATING AN OPTIMAL CUSTOMER EXPERIENCE IN BANKING, AS CUSTOMER NEEDS AND PREFERENCES CHANGE

Nov 5, 2021
Discover the next generation digital transformation trends that banks should track & respond to, to ensure an optimal customer experience in banking

HOW TO ENHANCE CUSTOMER EXPERIENCE MANAGEMENT (CXM) THROUGH COMMUNICATION

Nov 3, 2021
How to enhance customer experience management through communication. Read about 5 ways to enhance customer experience management through customer communication

Our bloggers

Erin Romo

Erin Romo profile picture
CCM in Utilities
Linkedin Logo

James Hall

James Hall profile picture
CCM in Europe
Twitter Logo Linkedin Logo

Jason Pothen

Jason Pothen profile picture
CCM in Utilities and Healthcare
Linkedin Logo

Josh Noble

Josh Noble profile picture
CCM for Banks and Credit Unions
Linkedin Logo

Olga Zakharenkava 

Olga Zakharenkava's profile picture
CCM Strategy
Twitter Logo Linkedin Logo

Scott Biel

Scott Biel's profile picture
CCM in Wealth & Insurance 
Linkedin Logo

Sean Kennelly

Sean Kennelly's profile picture
CEM and Payments
Twitter Logo Linkedin Logo

Guest bloggers

Keypoint Intelligence

Keypoint Intelligence profile picture
CCM Industry Experts
Twitter Logo Linkedin Logo

Matt Chester

Matt Chester Profile Picture
Utility Technology
Twitter Logo Linkedin Logo